1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I will never stay in any other hotel in London apart from The Sanderson. They went above and beyond in every aspect an area of our stay! two staff members in particular I would like to mention by name are Mo & Shiv! Both these staff members are an absolute credit to the hotel and should be recognised for their outstanding service!! It was my birthday on the stay and they got me personalised balloons! All other staff members were also a delight! For a big chain you get boutique style service but better!! The rooms are absolutely stunning., big contemporary and spacious with the most comfortable beds ever!! The lobby and bar and snooker room are also so cools and very instagramable!
Negative section of review
I loved everything about this hotel and the staff made it all happen x
Positive section of review
It is central. Stayed twice now and the bedroom and bathroom are clean. The bed is comfy. Even though it is in the city there is no noise in the rooms. Not had breakfast but had meals in the restaurant on a few occasions which is lovely.
Positive section of review
the self check in and check out, they have been super available on the several problems that we had. a lot of work around the apartment that was noisy then.
Negative section of review
heating system not working, but they were very available and came to help soon. some leak in the bathroom but not solvable. for the rest all amazing!
Henley on Thames, United Kingdom
Positive section of review
The grounds are exceptional and everything was so clean and tidy . The staff were very welcoming and so helpful
Negative section of review
Only issue we had was no hot water from the tap sink in bathroom
Positive section of review
Friendly staff, really nice accommodation, accessible Wi-Fi, nicely decorated
Negative section of review
Had no issues with my stay
Positive section of review
Breakfast was too expensive, only downfall. Shouldn’t be extra.
Bradford on Avon, United Kingdom
Positive section of review
The property is wonderfully appointed and has great character.
Negative section of review
I can’t think of any negatives!
Positive section of review
Full Scottish breakfast was lovely the following morning.
Negative section of review
Room felt slightly cramped with baby's cot as well.
Positive section of review
Great location for theatre
Negative section of review
Nothing
Positive section of review
Cleanliness
Negative section of review
AC noisy; a lot of noise from outside; breakfast not well organized;