1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very kind landlady, she wait for us till very late evening when our plane has big delay. Yummy breakfast. Good location - only 15 minutes walk to metro station in zone 2 (Kilburn station), also 15 minutes walk from bus stop with nonstop bus line 189 (when you want to go to center at night...) Quiet street with small houses - therefor ideal for relax at night, no noise. Very good price for value.
Positive section of review
Great, spacious room, comfortable bed, great food, and very friendly and helpful staff, Chloe was exceptional and very professional. One of the best places we have ever stayed,
Positive section of review
The staff were very welcoming and helpful and the room was very well decorated and equipped. The food was excellent.
Negative section of review
A little bit pricey, but everything was of a high standard.
Positive section of review
Great location with parking available & comfortable clean room.
Negative section of review
Appeared to be minimal staff as young man at reception ( even though he did a good job ) had to do everything from check-in, operate bar & arrange breakfast.
Positive section of review
Great room great view , all staff very friendly and helpful
Negative section of review
Nothing all ok
Positive section of review
Clean and convenient, great staff very friendly
Positive section of review
Location was good. Easy access to property.
Negative section of review
Bed was extremely uncomfortable. Fridge was switched off although host knew my arrival time. Stains on carpet and marks on bathroom door. No extra sheets in place of the duvet despite hot weather. Extractor fan for shower room did not cut out had to be switched off at socket. Instructions for oven/hob would have been helpful.
Positive section of review
The beds were comfortable.
Negative section of review
The condition of the property was awful. There are spotlights hanging out of their holes in the ceiling, the most noticeable being right above the shower. There was no gas when we arrived and we had to activate the emergency gas credit to have hot water. The bathroom flooded while we were out of the property, due i think to a leaky tap and a basin that took ages to empty. There was a light with with exposed electrics and a plug socket hanging away from the wall. In the kitchen there was no cutlery except for some tea spoons, so if you had wanted to eat you couldn't. The TV was on the floor and the plug had been cut off and the WiFi password was incorrect.
Positive section of review
Everything about the place
Negative section of review
There was nothing I didn’t like it was awesome
Positive section of review
Location
Negative section of review
Stairwells and room decoration very poor. It is an old building I appreciate that but it was not in good condition . En suite very very old needs upgraded.