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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Kasco Homes Waves Tower Business Bay

    - “Great location, nice service, clean room. Everything was great”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Hotel Vila Kebaya

    - “Everything was perfect. The eye for detail and customer attention made a huge difference”

  • Super 8 by Wyndham Kamloops On The Hill

    - “We were on our way from Vancouver to Calgary and had car problems. We were given extra time to check out and then when we needed to stay an extra night they accommodated us and gave us extra time the next day until our car was ready. We appreciated that they made our stressful trip less stressful.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • WALNUT TREE VILLA

    - “Beautiful atmospheric house, tastefully furnished”

  • Okawati Boutique Bungalows

    - “Good room for 3 people, because they provided 3 single bed. Good and deep swimming pool. Good and clean bathroom in a room. Very beautiful territory, with lots of birds, Butterflies, flowers and trees. They really have rabbit too.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel QUEEN ANNEX

    - “The location was pretty close to shinjuku kobe station or something like that, anyway - it was 5 min to the subway, so it was perfect. :) The bathroom neseccities were amazing, never had that much stuff - was amazing :)”

  • Pavilion Ceylon Hill Suites, Bukit Bintang

    - “That’s by far the best value for money ratio I’ve ever seen all over the word. The apartment is clean, central and uncomplicated. The infinity pool on top of the building and the view is absolutely awesome.”

  • Corendon Amsterdam Schiphol Airport, a Tribute Portfolio Hotel

    - “The staff were absolutely amazing from start to finish. We arrived very late and very tired after waiting 8 hours in the airport for our flight to be cancelled at near midnight and they couldn’t do enough for us. After a long stressful day, we decided to order room service late into the evening. After the food we ordered was out of stock, the staff did everything they could to fix the situation and find us something else. We were given our drinks for free and were both so very grateful for the generosity and kindness show. Would absolutely stay here again. Beautiful hotel and clean spacious room”

  • Sea Sail Apartments

    - “I recently stayed in an apartment where the room exceeded all my expectations! It was not only spacious and beautifully decorated, but also incredibly comfortable. What made the experience even more memorable was the exceptional hospitality of the owners. They were extremely helpful, going out of their way to ensure that all our needs were met. It truly felt like a home away from home. I would highly recommend staying there to anyone looking for a pleasant and hassle-free experience.”

  • Porto Music Guest House

    - “Had a very pleasant stay. Very quiet room. The staff was very helpful and nice. It's a well restored building and the inside is very well decorated and full of character. The room was simple but comfortable and well decorated. The bathroom modern and shower worked perfectly. Breakfast a continental. The location is about 5 minutes walk from the underground Casa da Música witch was perfect for me.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Buddy Lodge, Khaosan Road

    - “Great location, amazing staff and great gym. Can’t ask for anything more.”

  • Hotel Pamukkale

    - “this hotel is paradise. this is what his master does. if necessary, he can also find a dentist in 30 minutes. I recommend this hotel to everyone. I give this hotel and the owner 100 points. Erkki from Estonia”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • The White Swan

    Scotter, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Booking with the hotel directly is cheaper, he man on reception was polite bit almost dismissive, as if booking by booking.com had upset him. Anyway, kitchen and restaurant staff were lovely. And very helpful.

    • Negative section of review

      I was placed in a room off the main site, room 18. and it fronted the main road at ground level, so when in the room, I had to close the curtains for any privacy.

    Reviewed: 28 April 2024 Stayed in April 2024
    Les United Kingdom
  • Leonardo Hotel Newcastle - Formerly Jurys Inn

    Newcastle upon Tyne, United Kingdom

    Average review score: 8
    • Positive section of review

      The complimentary biscuits and bottles of water was a nice little extra, and also the discount for the parking was great. The staff were very friendly, warm & professional.

    • Negative section of review

      The mattress was a little uncomfortable and we got a bit hot but each individual is different so on that note it wasn't a major issue.

    Reviewed: 28 April 2024 Stayed in April 2024
    Andrea United Kingdom
  • Dome with Hot Tub, Heated, Lincoln, Projector, Firepit

    Lincoln, United Kingdom

    Average review score: 6.3
    • Positive section of review

      We absolutely loved our stay here!! Staff were kind & welcoming, the dome & facilities exceeded our expectations and we cannot wait to re-book! 10/10!

    Reviewed: 28 April 2024 Stayed in April 2024
    Leanne United Kingdom
  • The Abbey Lodge Hotel

    Bradford, United Kingdom

    Average review score: 8.6
    • Positive section of review

      This was a great location for us visiting family. Also it’s so close to Saltaire which is a lovely place to visit.

    • Negative section of review

      The room was a little cramped and small would have just like a little more space.

    Reviewed: 28 April 2024 Stayed in April 2024
    Marion United Kingdom
  • Economic hotel-like room, En-suite Sheperds Bush

    London, United Kingdom

    Average review score: 8.3
    • Positive section of review

      It was close to the metro station. Hot water all the time.

    • Negative section of review

      The bed is ok, although a little small. It was pretty cold in the appartement, the owner has an electric heater, but it ok probably if you let in on the over night, or the entire day.

    Reviewed: 28 April 2024 Stayed in April 2024
    Andreea Romania
  • ibis London Heathrow Airport

    Hillingdon, United Kingdom

    Average review score: 7.3
    • Positive section of review

      The location was good. I didn't have breakfast.

    • Negative section of review

      Better tv channel options.

    Reviewed: 28 April 2024 Stayed in April 2024
    Joseph Canada
  • Chelsea Cloisters

    London, United Kingdom

    Average review score: 7.2
    • Positive section of review

      Perfect location, clean and good quality furniture

    • Negative section of review

      Staff made a mess at the moment of check in, not letting in my partner despite showing the booking email. One lift out of two at the lobby was out of order, so it took very long every time to get to the room or downstairs at the lobby

    Reviewed: 28 April 2024 Stayed in April 2024
    Pietro Italy
  • The Joiners Arms

    Chathill, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Good food and very helpful staff.

    • Negative section of review

      Darkness of the deco in the room

    Reviewed: 28 April 2024 Stayed in April 2024
    Jill United Kingdom
  • Elmora House

    Blackpool, United Kingdom

    Average review score: 7.5
    • Positive section of review

      Quit location

    • Negative section of review

      Coses

    Reviewed: 28 April 2024 Stayed in April 2024
    Richard United Kingdom
  • Holiday Inn - Manchester - Oldham, an IHG Hotel

    Manchester, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Very clean

    Reviewed: 28 April 2024 Stayed in April 2024
    Deanne United Kingdom
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