1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were very friendly and nothing was too much trouble
Negative section of review
The bedroom needed a proper blind other than that every thing was great.
Positive section of review
Good size room, very comfortable and clean. Central location
Negative section of review
Quite warm in the room
Positive section of review
Quaint, beautifully restored and amazingly well fitted out
Positive section of review
room is clean and decent for what you pay, bed was comfy.
Negative section of review
We travelled to Manchester as a group of three young women, after checking in and being seen entering our room by a group of young men staying on our floor they proceeded to not only knock on our door but try the handle repeatedly over the next couple of hours. There was a QR code on the wall which we scanned to message reception to report this behaviour to which we got no response. We had an event to attend and the knocking etc had stopped so we left for the evening. We were later woken at 2am by the same men knocking loudly, trying to enter our room, asking us to open the door, etc. We immediately called reception asking them to intervene but never really got told if they were going to do anything or not, not particularly reassuring. I’ve stayed here multiple times before and it’s always gone smoothly but this event was quite upsetting and has made me rethink returning.
Positive section of review
Great location, wonderful owners . Fantastic value
Positive section of review
Comfy bed. I liked the building and corridors too.
Negative section of review
Could do with some work
Positive section of review
Meals were good. Swimming pool was brilliant.
Positive section of review
Everything. Staff and facilities
Negative section of review
Pillows are rock hard
Positive section of review
Location. Bed was comfortable
Negative section of review
Condition of the pool changing rooms and jacuzzi not working
Positive section of review
Happy good
Negative section of review
Happy good