Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

TIME Asma Hotel
- “We liked everything: location 10 min walk to Mall of Emirates, fast Wi-Fi, AWESOME breakfast, amazing pool, sauna and steam room included, friendly staff, especially Norena from reception, Easin from the restaurant, and all the guys from the pool. We really enjoyed our stay, and hopefully we will come again.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Miramar By Windsor Copacabana
- “The best hotel in Rio for value service facilities Vista and location faultless 10 out of 10”
Canada

Ramada by Wyndham Hinton
- “The breakfast was one of the best that we have had in a hotel”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Anthea Cottage
- “For someone who don't want to stay close to the beach and also want to explore the interior it is the perfect place. We were totally surprised by the comfort and facilities of this beautiful house. Also that it only had one rating so far. A little hidden paradise in very quiet surroundings with a very friendly welcome. We didn't miss a thing and would recommend the place one hundred per cent. Definitely one of the best accommodations we have booked via booking.”
Indonesia

La Cabane
- “A really beautiful hotel, wonderful attention to detail. Amazing staff. The included breakfast is exceptional, we ate at the restaurant every evening and the food was fresh and delicious. The rooms are lovely, with a lovely outdoor seating area and lovely semi outdoor bathroom. The bed was very comfortable with high quality linen. The pool area is gorgeous, very relaxed with plenty of seating and beds. The most stunning sunset views , it is definitely a standout feature of all the hotels we stayed at in Bali.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Superb pods with good space, good ventilation, very practical power supply (USB, outlet), super facilities (shower, toilets, etc.), and very central location with easy access to the surrounding subway stations. If going back to Tokyo, I will definently stay here again!”
Malaysia

Muarar 99 Hotel
- “Very Good Hotel and safety”
Netherlands

WestCord Art Hotel Amsterdam 3 stars
- “Breakfast,restaurant food and service at all”
Poland

Apartamenty Aleja Jana Pawła II
- “apartment itself, how comfortable it is, and friendly staff. Common area outside.”
Portugal

Monturi Hostel
- “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Villa San Pee Seua - SHA extra plus
- “Ecxelent service and great ambio”
Turkey

Z-Villas Beach Hotel
- “A platter of authentic Turkish dishes were served for breakfast, which was nice. The compact villas are cleverly designed and include all your necessities including a private pool. Staff were lovely and available to assist you with anything day and night”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

Rockview
Portree, United Kingdom

Average review score: 9.6
- Positive section of review
  
  We stayed at Rockview for one night in beginning of May, we loved the central location in Portree with our room overlooking the water. Our room was cosy and tastefully decorated. Unfortunately we didn’t have the opportunity to try the breakfast that our host generously prepared, but we’d be sure to do so next time. You can tell hospitality is core for Mairi and Andrew, and we hope to be back in the future.
Reviewed: 15 May 2024 Stayed in May 2024

Matilda Sweden
From € 198
Oban Bay Apartments
Oban, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Pretty much everything ! Spacious, exceptionally clean. Lovely little touches like Oban whisky drinks and tea cakes. Great location and fabulous views, loved watching the boats come in and all the harbour lite up at night . A truly memorable stay ! The shower was great and bed super comfy too
- Negative section of review
  
  Very warm fan or air conditioning would have been good so we didn’t need to open the window as we were facing the main road
Reviewed: 15 May 2024 Stayed in May 2024

Julie United Kingdom
From € 47
Campanile Manchester
Manchester, United Kingdom

Average review score: 6.7
- Positive section of review
  
  Room was clean, but there is no toilet brush in the toilet. We asked for fresh towels, and we received it immideatley. OK value for the price, worth the money at the end.
- Negative section of review
  
  It was to hot in the room, and we had open window for the whole day and night, and at 5:00 every morning came truck and unloaded stuff and groceries, and it woke us up every morning. Thermo King was working on the truck and it was so insanely loud. I understand that the goods have to be delivered for the restaurant and hotel to function, but can't it be a bit later, if it has to be so loud? Beds are pretty soft, mattreses are cheap. I slept in a lot of cheaper or similar priced accomodations with much better beds and mattreses, so I find it could be better. I would expect more for breakfast only 1 sausage, 1 egg in full english breakfast, I found it not enough, like a half portion. There were some other things in buffet, but it was minimalistic.
Reviewed: 15 May 2024 Stayed in May 2024

Kruno Croatia
From € 80
Leonardo Inn Glasgow West End
Glasgow, United Kingdom

Average review score: 7.1
- Positive section of review
  
  Great location and accessible parking. Beautiful park next door in an excellent neighbourhood. Staff very friendly and helpful.
- Negative section of review
  
  All was good with our stay.
Reviewed: 15 May 2024 Stayed in April 2024

Mackling Canada
From € 64
Wheal Rodney Holiday Park
Marazion, United Kingdom

Average review score: 9.2
- Positive section of review
  
  It was clean and ideal for just a short stay Staff were very friendly and helpful
- Negative section of review
  
  Shower needs updating hate the curtain type and it didn’t drain well And hot tap didn’t work in bathroom Beds need tightening as wobbly
Reviewed: 15 May 2024 Stayed in May 2024

Michelle United Kingdom
From € 70
Sun Hotel by Greene King Inns
Hitchin, United Kingdom

Average review score: 6.4
- Positive section of review
  
  Lovely old hotel set in a great location with bars and restaurants very nearby
Reviewed: 15 May 2024 Stayed in April 2024

PAUL United Kingdom
From € 105
The Butterleigh Inn
Cullompton, United Kingdom

Average review score: 8.8
- Positive section of review
  
  The battered fish was excellent. Overall, the food was good.
Reviewed: 15 May 2024 Stayed in May 2024

Peter United Kingdom
From € 138
Stanley House Hotel & Spa
Blackburn, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Nice old buildings, Beautiful area.
- Negative section of review
  
  Poor staff don’t know what they’re doing. I feel sorry for them because either they have zero common sense or they are not being trained. Usually crap service is a lack of training! The spa was average, considering as guests we still had to pay to use it. Not enough loungers, things not working or broken. Not which spa appointments to fulfill customer ness
Reviewed: 15 May 2024 Stayed in May 2024

JENNY United Kingdom
From € 69
The Black Swan Hotel
Leyburn, United Kingdom

Average review score: 8.3
- Positive section of review
  
  I thought everything was excellent
Reviewed: 15 May 2024 Stayed in May 2024

Paul United Kingdom
From € 186
Kyle Hotel ‘A Bespoke Hotel’
Kyle of Lochalsh, United Kingdom

Average review score: 7.1
- Positive section of review
  
  Reception were nice
- Negative section of review
  
  Rude staff - bar and breakfast
Reviewed: 15 May 2024 Stayed in May 2024

Charles United Kingdom