1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had an excellent stay, clean rooms, lovely view, great nights sleep and lovely breakfast,brilliant location, car parking very secure, would highly recommend and will be back.
Positive section of review
Location fantastic for visiting Thirsk and nearby North Yorkshire attractions. Breakfast was excellent. Geoffrey was an excellent host and nothing was too much trouble.
Positive section of review
Amazing hospitality in a beautiful setting. The decor was elegant and breathtaking. The room was immaculate and restaurants were fascinating.
Negative section of review
Nothing much except there were some noise from neighbouring room and the corridor.
Positive section of review
The hosts were really lovely and the breakfasts were great. The family bedroom was really nicely furnished and the location was very good too
Positive section of review
The communication with the company was really good and got a quick response. The staff were really friendly and helpful.
Negative section of review
There was a mixer tap in the bathroom and the water was scolding hot, I think there should be a warning sign or something.
Positive section of review
Liked the contemporary environment. Staff were very pleasant and accommodating. Bed was extremely comfortable.
Negative section of review
Nothing in particular. Probably not the sort of place where one would stay for a week or more but ideal for a 2-or3-night visit.
Positive section of review
Fantastic choice of Breakfast Very accommodating friendly staff
Positive section of review
convenient situated by the train station and piece hall
Negative section of review
rail in cupboard was broken, mould in the bathroom and overall not very clean. linen was clean.
Positive section of review
The staff in reception and restaurant were very good.
Negative section of review
There was not enough car parking and we had to pay to stay in the nearby public car park over night. The room was small and was made even smaller by the oversized bed.The toilet seat was stained.There was mould in the shower.One pillow had dried blood stains on it. Another pillow had some other red marks on it.The other two pillows had yellow sweat stains. When we told Amber, the receptionist about the problems ,she apologised and as the room service staff had finished for the day, she changed the pillows for us. The hotel did give us a discount due to to problems with the room.
Positive section of review
Location, good views, great staff, comfy mattress.
Negative section of review
Needs redecoration