1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was good if a little compact but that is to be expected in this type of property, the in room facilities were good, the bed was very comfortable and the pillows were exceptional. Breakfast was excellent, a good choice and the food was hot and the presentation exceptional. The staff were pleasant helpful and attentive. I would recommend this property and would stay there again.
Negative section of review
There wasn't really anything to dislike.
Positive section of review
I had a horrendous experience with a different hotel earlier in the day and I explained this out of sheer joy to be somewhere nice and the receptionist brought a complimentary bottle of wine to my room as a sorry! It wasn’t even their fault!!! Such good service and really made a difference!! Ida was fabulous!
Negative section of review
Bar closing at 11 was a little unusual.
Positive section of review
Very clean, few essentials like tea bags available, comfortable with well equipped kitchen and outdoor space. Easy arrival and departure, perfect location for a meet up with friends from different parts of the country. Tesco 2 minutes walk for any essentials.
Negative section of review
Few more towels and tea towels would have been good.
Positive section of review
Cozy place, perfect for a family to visit London. Don’t forget to water the plants, and you’ll feel at home in no time. :)
Positive section of review
Great location staff very friendly and helpful with the area. Breakfast excellent . Would recommend it
Negative section of review
Nothing
Positive section of review
Hosts were fantastic, nothing too much trouble. Very welcoming Absolutely love York
Positive section of review
Great location , pretty room, VERY friendly staff and good food
Negative section of review
For me the pillows weren’t the most comfortable , and we didn’t realise they hadn’t left fresh milk in our room until it wasn’t convenient to go own to ask for some! Also feel room price was a little top end.
Positive section of review
Location was perfect one stop on the tube to the O2 arena
Negative section of review
The lift was very slow
Positive section of review
It’s a lovely friendly hotel with charming staff
Positive section of review
The location was good
Negative section of review
The dreadful smell of damp/ drains ?? One small bath towel only, no hand / face cloth Practically empty hand wash bottles in bathrooms We were unable to gain entry until 5.30, no keys in box, Due to owners belongings still in cupboards, it felt as if we were uninvited guests Did not appreciate the smelly shoes left outside the communal hall, staircase stank of vomit We have stayed in many property’s and this one was definitely the absolute worst