1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was very happy to receive an upgrade upon my arrival. The room I stayed in was huge, very bright, clean and comfortable. The breakfast is excellent, in a very beautiful and pleasant lounge. The location is ideal, close to all theaters, shopping centers, museums, etc.
Negative section of review
The phone in my room wasn't working and I couldn't contact room service, the housekeeping or reception.
Positive section of review
The morning staff were friendly, thoughtful and helpful, the evening staff had the attitude of 'this is what it is, take it or leave it': unimpressive!
Negative section of review
The "superior" room was ridiculously expensive for the size and facilities provided. Servicing the room did not refresh tea bags, milk, the 2 small pieces of brownie or new bottles of water. There was no comfortable seating provision and the bath advertised wasn't present. The cooked breakfast was good but on the 2nd morning no pastries were available, no fresh fruit either morning, it was a case of you get what we give you, which at £350 a night was very disappointing. The whole experience was an expensive disappointment. The room was very noisy because it was above the bar and smelled of smoke from the garden below.
Positive section of review
The breakfast which was left in the fridge ready to cook. The host was very friendly.
Negative section of review
The bathroom which became very condensated during the night. The sink was impossible to lean over to wash and shave.
Positive section of review
Location was great easy to find comfortable bed and everything was clean.
Negative section of review
Just the telly wasn't in front of the bed which wasn't a big problem and there was no coffee only tea bags
Positive section of review
Excellent location. Very clean & comfortable. Nicely decorated.
Negative section of review
Needed to prompt the owner for the entry code.
Positive section of review
location, good communication, no hidden fees, abundant space
Negative section of review
perhaps the house could benefit from a bit of love (the walls need painting). Overall, though, the spac and comfort was good.
Positive section of review
Great location helpful reception staff, comfortable room
Negative section of review
Only basic breakfast available and no hotel car park.
Positive section of review
The breakfast was excellent and set us up for the day
Negative section of review
Lack of offrod parkig
Bishops Waltham, United Kingdom
Positive section of review
Lovely pub great location. Gorgeous rooms
Negative section of review
£12.40 for a glass of wine...bed and pillows look amazing but not comfortable
Positive section of review
Bar downstairs, has car park
Negative section of review
Next to main road...not for a light sleeper like me