Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Marriott Executive Apartments Dubai Creek
- “Staff was very helpful and polite”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pires
- “Lovely swimming pool”
Canada

Newmarket Inn
- “Close to food/shopping.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Chris Apartment
- “The apartment is very comfortable and clean. Also really close to Rodi city center.”
Indonesia

Segredo Uluwatu
- “Great property very picturesque and clean! The staff were amazing Tommy and the house keepers went above and beyond for my boyfriend’s birthday writing happy birthday out of flowers. Would 100% recommend”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel Metropolitan Tokyo Haneda - 2023-10-17 Grand Opening
- “The modern retro look in room and the amazingly decorated corridors made this place my favorite hotel. I had the luck of getting an airside room and could see nighttime operations on the runways. Certainly a place an AVgeek would love. The small touches like postcards in room and great amenities like shaving razor and cream were much appreciated. The "secret" rooftop terrace where you could sit and watch operations at the airport 24/7 was wonderful. Staff were all lovely - one manager was even greeting people outside and leading them in to the lobby.”
Malaysia

White Suite At Berjaya Times Square (Bukit Bingtang)
- “I stayed at this hotel with my daughter (2y.o) for 2 nights. We had the premier room. The room was comfortable and clean, staff were friendly and always happy to help or offer assistance, and location’s great too”
Netherlands

Corendon Amsterdam Schiphol Airport, a Tribute Portfolio Hotel
- “Good facilities & room size. Modern & clean”
Poland

Wawel Apartments by LoftAffair
- “Brilliant location, modern feel to it. Condiments and toiletries provided. Host replied immediately if I had any questions.”
Portugal

Porto Music Guest House
- “Had a very pleasant stay. Very quiet room. The staff was very helpful and nice. It's a well restored building and the inside is very well decorated and full of character. The room was simple but comfortable and well decorated. The bathroom modern and shower worked perfectly. Breakfast a continental. The location is about 5 minutes walk from the underground Casa da Música witch was perfect for me.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

C-VIEW BOUTIQUE
- “The apartment is far from the crowd. Small village in the south. Big balcony. You can watch the petanque match from it. Very nice beach is about 3km. You can use a motorbike. Stefan can give you for very cheap price. The old town, the Big Buddha and many beaches you can ride in 20 minutes. I will go back to Stefan for sure. The best is you can see the sea from your bed. The morning is beautiful. The best place for breakfast is only 50 meters from the house. Many good restaurants are 5 minutes by walk.”
Turkey

Walton Gardens Pera
- “Staff is so welcoming and friendly! Thank you!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £444
GuestReady - Peaceful retreat in Leith
Edinburgh, United Kingdom

Average review score: 9.1
- Positive section of review
  
  The apartment was in a great location, in walking distances to cafe's and pubs, supermarkets. It was nice and clean inside the unit, which was on the 3rd (top floor) of the unit block (no lift). It may of been helpful to specify this on booking.com. Only around 10 minutes or so into the city center via tram. Came with a great guest book from the owner with lots of hints and tips for great places to eat and visit!
- Negative section of review
  
  During our stay (4 nights) we couldnt get any hot water from any of the taps. The shower did run hot water though thankfully!
Reviewed: 30 April 2024 Stayed in April 2024

Emma Australia
From £230
Aaron Glen Apartments
Edinburgh, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Big cozy place which features everything you need for up to 6 people. The apartment features a huge TV, heating in every room and three toilets. A lot of tea and coffee was available for free and there is even a snack bar in the main building with fair prices.
Reviewed: 30 April 2024 Stayed in April 2024

Markus Germany
From £59
Colwick Hall Hotel
Nottingham, United Kingdom

Average review score: 8.2
- Positive section of review
  
  We couldn’t believe how wonderful this small hotel was. The bedrooms are massive and then there is also a very large bathroom attached. The rooms are delightfully decorated in period furnishings. The grounds are also lovely to walk around.
- Negative section of review
  
  The restaurant and bar are also beautifully furnished, great food and staff.
Reviewed: 30 April 2024 Stayed in April 2024

rebecca Australia
From £48
Royal Thurso Hotel
Thurso, United Kingdom

Average review score: 7
- Positive section of review
  
  Breakfast was really good, just one day the service was very slow it could because there was a large group and they were catering them, so had to wait a bit but overall the service was great and food was excellent!!
- Negative section of review
  
  The door locks were a bit tricky at first but a lovely gentlemen from the hotel helped me understand them.
Reviewed: 30 April 2024 Stayed in April 2024

Gurwinder United Kingdom
From £69
Haven Hotel
London, United Kingdom

Average review score: 7.1
- Positive section of review
  
  the girl at the reception was incredibly nice and welcoming and try to do her best to make our stay the best and the locations was ok
- Negative section of review
  
  But the room was a nightmaer cold, it was not possible to lock it from the outside, you could hear everything, and during the night, the reception was a bollywood disco with loud music. One towel for each, a cattle, but no plug nearby to attach it, lots of cable exposed, and the smell of suice in the night was horrible. On top of it everything was rusty in the bathroom I know it ios cheap but it shouldnot be possible to have room lke that in a hotel Or call it Hotel,it was most a very low standard hostel
Reviewed: 30 April 2024 Stayed in April 2024

barbara Ireland
From £275
Destiny Scotland -The Malt House Apartments
Edinburgh, United Kingdom

Average review score: 9
- Positive section of review
  
  It was super clean and located in a central position to restaurants, shops and Edinburgh Castle.
- Negative section of review
  
  There is nothing I didn’t like about the property.
Reviewed: 30 April 2024 Stayed in April 2024

Averil United Kingdom
From £125
Macdonald Windsor
Windsor, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Excellent location. Clean comfy room. Good breakfast
- Negative section of review
  
  £39/night parking
Reviewed: 30 April 2024 Stayed in April 2024

Les United Kingdom
From £79
Hilton Garden Inn Bristol City Centre
Bristol, United Kingdom

Average review score: 8
- Positive section of review
  
  Good clean comfy room. Excellent breakfast.
Reviewed: 30 April 2024 Stayed in March 2024

Les United Kingdom
From £71
Delta Hotels by Marriott York
York, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Superb hotel with great staff and service
- Negative section of review
  
  Nothing 10/10
Reviewed: 30 April 2024 Stayed in April 2024

Lance United Kingdom
From £89
Holiday Inn Express London Stansted Airport, an IHG Hotel
Stansted Mountfitchet, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Everything was perfect.
Reviewed: 30 April 2024 Stayed in April 2024

Monika Czech Republic