1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very friendly staff. Good choice for 1-2 nights stay. The aircon wasn’t working in the hotel. No fridge in the room. Had to ask at the reception to store our food in their kitchen fridge. Very good and serene location. Large free parking However visitors slamming doors till late and also early morning hours ( perhaps living early to catch their flights). So, couldn’t get good sleep. Floor needs fixing- you can hear people walking in the other rooms. Was too tired to visit the gym- so, can’t comment on this facilities
Negative section of review
As above
Positive section of review
Everything the staff, location, food. Loved the Gin and Tonic in the room and then around 5.30 ice and lemon is delivered to your room. Loved this hotel and will definitely be returning.
Negative section of review
Everything was perfect
Positive section of review
The situation was perfect for the ferry. The room was clean and comfortable. The food was delicious and the staff welcoming.
Positive section of review
Fantastic hosts and great welcome pack. The little touches were on point, and the accommodation was clean and spacious.
Negative section of review
The kitchen facilities were lacking, we like to cook when self catering and misunderstood there was no combination microwave oven, and to be honest, an air fryer would have sufficed. There was no soundproofing in the property, and we could hear the owners walking around below and making a cup of tea, which made us conscious we could be heard. Lastly, WiFi is available, but not enough to stream.. There was no satellite or ariel, so there was no way to watch a bit of TV. This information was not available when booking and can therefore be seen as misleading. Carys advised us that WiFi was poor when checking us in, leading us to believe the hosts were aware WiFi strength is an issue with guests. This is one of 6 stays on our Scotland trip, yet this was the only one that couldn't meet the above. I don't want to be seen as complaining as not everyone looks for what we want, as demonstrated in previous comments, however, if you want the same things as we do, we found the property lacking in the above areas.
Positive section of review
The staff were very friendly and helpful which is so important to us.
Positive section of review
There was nothing we liked the staff were rude and condisending
Negative section of review
The bed was uncomfortable The room was dirty and dusty There were cobwebs on the ceiling There were stains on the carpet The bedclothes were dirty and stained
Positive section of review
Location, friendly staff, excellent breakfast.
Negative section of review
Nothing really
Positive section of review
breakfast very good Staff are an amazing team
Negative section of review
nothing
Positive section of review
Everything was perfect for our short stay
Negative section of review
Nothing to dislike
Positive section of review
The Check-in was easy.
Negative section of review
The bed and the blanket were too short (I'm 1,85cm tall)