1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The scenery around the hotel was just amazing. The decoration and the amenities in the room was better than six star hotels. Lastly, the quality of the restaurant is also amazing.
Negative section of review
There is no hotel reception area. The cashier area of the restaurant is the hotel reception. Also there is no sign board informing where to go for the hotel reception. As a result, I spent about 15 minutes looking for hotel reception area while carrying a heavy luggage.
Positive section of review
The air con kept me and my partner up all night I rang the night team and nothing got done. I asked for a refund several times but I was just ignored
Negative section of review
Went to go for a swim. It’s was full of due to a baby swimming class. They don’t advise you of this.
Positive section of review
Tastefully appointed, capturing the olde world charm of yesteryear with modern additions that added to the experience rather than detracting from it.
Negative section of review
The stairs outside were difficult to negotiate carrying a large bag. The Wi-Fi was patchy. The thickness of the walls didn’t permit good connections. When near the router the signal improved.
Positive section of review
Spotless rooms, comfortable beds and a good selection for breakfast. The staff are great and there is plenty of parking available
Negative section of review
Nothing
Positive section of review
Great location - nice and close to the Underground and in a lovely area near museums and Kensington Gardens. Clean and quiet.
Negative section of review
The room is very compact - no real space for two suitcases.
Positive section of review
Perfect caravan would definitely love to stay again great plot on the site near everything would totally recommend
Positive section of review
The room was clean, comfortable and the view was good.
Negative section of review
Nothing
Positive section of review
There was no breakfast! Location was great.
Negative section of review
Not a fan of not having access to a 'real' person. It came as a shock to me to realise that I could only access the place/room via codes/phone. An alternate place to leave luggage and/or early check-in would have been good too. The smoke alarm/building evacuation was unfortunate as well.
Positive section of review
Location was amazing. Price was good.
Negative section of review
Time it took to book a large group of us in. Some waited over an hour.
Positive section of review
Breakfast buffet had a good choice
Negative section of review
Lighting in bedroom