1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The customer service was excellent - very helpful and friendly. Reception were warm and welcoming and helpful with our questions. Breakfast was very good, lots of options and again the customer service was excellent.
Positive section of review
Everything was perfect . Very clean and tidy with all amenities, lovely host who contacted to make sure all was ok. Fruit bread milk and butter left on arrival. Very delighted and will stay again . Great location too.
Negative section of review
Nothing all was perfect
Positive section of review
It was our second stay after few years, we had good memories and nothing changed our opinion. Very pleasant stay, nice staff, quiet place, good breakfast.
Negative section of review
Nothing to say.
Positive section of review
Convenient to town and more character than run of the mill places. Happy to cook a meal even though I was the only one eating. It was very good.
Negative section of review
Bathroom has been refurbished but there were no hooks for towels etc.
Robin Hood's Bay, United Kingdom
Positive section of review
Really helpful young guy behind the bar, helped me check in and showed me to my room. Sorted out my evening meal as well
Cliburn, United Kingdom
Positive section of review
Wonderful touches like robes, biscuits and fresh milk on arrival. Lovely to have access to a garden for breakfast.
Negative section of review
Bathroom radiator was not working. It was a cool evening and the main room was a little chilly until we put on the electric radiator.
Positive section of review
Room very small from advertising and bed is small too, Breakfast is good
Negative section of review
need new all fresh, bit dull
Positive section of review
Location was good. Spacious room.
Positive section of review
Brilliant location and set up.
Negative section of review
Mattress wasn’t the best but ok for a couple of nights
Positive section of review
The location
Negative section of review
The zebra room we stayed in made myself and my partner sick through the night as there was such a strong smell like the previous people had smoked cigarettes in there all day. The shower was either piping hot or freezing cold. No in between. The 2 bedside “lights” didn’t work and they were barely on the wall. Once moved would leave rubble from the wall to fall on your pillow. Also we didn’t receive any location or direction on how to get to our room 302. We had no help at all how to find it. Very disappointing and embarrassing as the pictures online were nothing like that experience we had.