1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We needed a stop between London and Scotland and we found this road hotel. Excellent value for money. Staff was nice and friendy. Reception is open 24/7 and you can have a drink if you arrive there before midnight. facilities are very basic but everything was very clean.
Positive section of review
The Old Mill in Wooler is the ideal stop along St Cuthbert’s way. We were very well looked after by the hosts, with a very comfortable clean room and lovely home cooked breakfast. Would recommend to anyone!
Negative section of review
Nothing- it was spot on
Positive section of review
I love all the cute details, and theme throughout. the property was homely and very welcoming! The host was super friendly and responsive.
Negative section of review
Of course personal preference but the pillows were slightly flat. Taxis were possible but slightly pricey to get into the centre so would recommend pre-booing or driving.
Positive section of review
Lovely hotel but it was far too hot in the reception area and room 🥵 Your young man who was on reception was fabulous- 5 stars to him
Positive section of review
Room was superb. Not sure about the whirlpool bath. Shower head also very close to the wall.
Negative section of review
Shower head
Positive section of review
The breakfast is quite good. I like the village environment.
Positive section of review
The host was responsive until issues were highlighted.
Negative section of review
Property was nothing like advertised, which was surprising given the reviews were all fairly good. House was dirty, splatter stains, greasy cupboard handles, smelt like somebody previous had been smoking in there, hallway was half decorated with filler patches in the wall, cups in cupboard dirty and black hairs everywhere (fridge, bathroom etc) Tv remote didn't work, house was freezing cold. I didn't even feel I could sit down. I'm not usually onw to complain but this was not a great experience. My mother in law ended up paying money for us to stay elsewhere.
Positive section of review
Lovely big rooms. Nice sun lounge and dining area
Negative section of review
Could do with updating a little
Positive section of review
good bed room well appointed
Negative section of review
shower instead of bath. a shelf that could be used in bathroom...everything fell of it more staff
Positive section of review
Location and food
Negative section of review
On one of our evenings, we had a cold shower with very poor water pressure.