1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff the House keeper looked after us when we wanted to change the room as we found a double bed little small but it was all good after the change. All the hotel staff were very friendly and accommodating great place to stay.
Negative section of review
Nothing.
Positive section of review
In a lovely village. Room was cosy, very clean, superb bathroom, and very comfy beds. Great pub, food and entertainment. Breakfast was lovely in the morning, after a great sleep.
Negative section of review
Nothing , all positive
Positive section of review
Really enjoyed our stay. All the staff were friendly, professional and very helpful. Our room was clean and the balcony was a great space.
Positive section of review
Breakfast food selection is good. Some of the staff were pleasant and helpful, some clearly don't give a damn.
Negative section of review
I asked three times for a replacement for the broken hair dryer. Never got one. The shower is shockingly useless. Water temperature is poorly controlled and I got scalded by what felt like near boiling water twice. The soap and shampoo dispensers didn't work. In four days, the room wasn't cleaned or serviced once. That is unacceptable. The room was very noisy. Too many doors slamming and people talking loudly in the corridor. It's an old, shabby and poorly insulated hotel. Breakfast food selection is good but the restaurant is disorganised. No cutlery on most tables most mornings. The single coffee machine is insufficient when the restaurant is busy
Positive section of review
Interesting quirky building. Beautiful room and super comfy bed. Friendly staff and great breakfast offering.
Positive section of review
Good breakfast with a varied menu served by a friendly and attentive person.
Negative section of review
The accommodation is lacking in soul. Ten years ago, after refurbishment, it must have been a cosy and well designed farmhouse for guests - full of character but it is not being maintained to the same high standard; with some care and upkeep it could be returned to high quality accommodation.
Positive section of review
Location was great and the shower was spotless clean and worked really well
Positive section of review
It was spotlessly clean and warm Excellent value for money
Negative section of review
More towels
Berwick-Upon-Tweed, United Kingdom
Positive section of review
Room and shower were clean. Bed comfortable
Negative section of review
Room was cramped. Insufficient lighting and noise from street and bar was intrusive. The price did not match the quality and was far too high.
Positive section of review
Room very comfortable and clean
Negative section of review
Dirty entrance is covered in chewing gum and cigarette butt's.