1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was small but practical, with the comfiest beds! TV had a great selection of channels. Could not fault the room, many reviews complain of poor air conditioning units or the size but ignore them, the rooms here are small but they are great value for money if you are travelling and not planning on spending a large majority of time in the hotel. Next trip to London will definitely be based on this hotel as the location is amazing, super easy to explore all the best attractions!
Negative section of review
No safe in room.
Positive section of review
Lovely room, great views, great location all round lovely! Just needs a few little bits doing, like the tap in the princess suite leaks and the window is slightly broken
Negative section of review
All staff were lovely apart from check out, didn’t even get asked if we had a nice stay or if everything was okay, didn’t speak to me until I spoke first, abit rude
Positive section of review
Very accommodating with my changing requirements. I had to change my booking by a day as a result of rail strikes. Stored luggage and booked a taxi.
Negative section of review
Nothing
Positive section of review
Very clean and well presented interior. Had all the necessary comforts. Good instructions. Appreciated the chocolates left.
Negative section of review
Difficult to see number of the house. Outside appearance of the building.
Positive section of review
The location is excellent,in the heart of London one minute from kings Cross station! The staff was really nice and helpful
Negative section of review
The floor creaks too much and makes too much noise
Positive section of review
Not much room cold leave the heater on all night it was very grubby and obviously been clean but not very well
Negative section of review
The food on offer was very poor very little choice. You had to sit in a public bar where the language was absolutely disgusting. The landlord did nothing about it and you do not take a lady here for me as a season traveller. I found a language of offensive
Newcastle upon Tyne, United Kingdom
Positive section of review
Absolutely fantastic stay. Idyllic setting, and wonderful hospitality. Will definitely return x
Positive section of review
Good Location. Clean. Complimentary coffee.
Negative section of review
Lack of bedside sockets. No isb ports. Rooms small.
Positive section of review
Good value hotel in a central location.
Negative section of review
Spacious rooms. Comfortable beds. Air con that worked. Friendly staff.
Positive section of review
Breakfast excellent