1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hostess Sandra was lovely, made me feel at home, had good recommendations and made a lovely individual breakfast. I felt taken care of which is nice when travelling alone. I was in Bangor to visit a lot of different places in North Wales and the hotel was absolut perfect for that because the train station and 2-3 bus stations are right around the corner. I also liked the fact there was a single room because as a single traveler you often have to take a double room and pay the price for 2 people. The bathroom was not an en-suite but nearby.
Positive section of review
There was plenty of parking, the hotel was clean and comfortable. The staff were helpful and efficient. The hotel garden was pretty and led into a delightful park and riverside walk. The evening meal was delicious.
Negative section of review
We were in a first floor room and the stairs were a little steep and narrow. The shower leaked which we reported and were told it had been fixed, but obviously not completely.
Positive section of review
Lovely decor- especially the carpets & curtains. Nice large twin room with very comfy beds/pillows. Staff were very pleasant & helpful. Side window view of the sea.
Negative section of review
Finding the road up to the hotel parking area. The map on Booking.com gave the impression the hotel was further away from the centre of Rothesay than we thought & we drove past the road entrance leading up the hill to the hotel.
Positive section of review
beautiful inn great food such a friendly staff loved the outdoor space very well located (a bit off the main drag - which was nice) lovely room VERY DOG FRIENDLY!
Negative section of review
n/a
Positive section of review
Good location served well by public transport. Clean and plenty of linen and utensils.
Negative section of review
A 2nd shower over the bath would be good if more people staying but wouldn’t stop us staying there again.
Positive section of review
The location is really nice. The Sea is across the street!
Negative section of review
The Hotel wasn't really clean (hairs, calcified shower, fingerprints on the window/door,...), stuff not very passionate hosts and it was impossible to open the window. The street at which the hotel is located was also very loud in the night.
Positive section of review
Location and the free coffee in the foyer
Negative section of review
The late staff gentleman on the Friday was very dismissive. I'm not a big fan of not being listened to.
Positive section of review
Location good for us close to the arena
Negative section of review
Price was inflated because there was a big concert on
Positive section of review
Lcation, staff
Negative section of review
Loud at night
Positive section of review
everything
Negative section of review
no toileties