1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were within a spit of Birmingham Town Hall where we were attending a music concert and a short walk from New Street Railway Station. Plenty of local shops to purchase whatever, comfortable room and downstairs in the well stocked and extremely popular bar a choice of superb food that can be consumed in the comfort of one's own hotel room. Very well laid out hotel room, comfortable bed. A lift to the floors made things very much easier too.
Negative section of review
Plumbing needs a little attention. Slow water drainage from sink and bath tap very difficult to fully turn off.
Positive section of review
I liked that key pick up was easy. The room was a good size for 1 person and the little kitchen was excellent. I liked the appearance of the whole crescent of buildings and the Cartwright gardens opposite were a city centre oasis of calm right there and accessible. The location was perfect for the British library and various museums I wanted to visit as well as being super convenient for public transport.
Negative section of review
As I have a mobility issue, I found the stairs a challenge with a suitcase but there's not much that can be done to solve that.
Positive section of review
When I asked for extra time to stay because our coach back to London was in the evening they gave us till noon to leave the property which was very kind
Negative section of review
Nothing
Positive section of review
Went here to stay after our wedding. So checked in late Saturday night. The night staff were so helpful and nice. Couldnt of asked for more.
Positive section of review
It was clean, large rooms with comfortable beds and great facilities
Positive section of review
Very dirty, bad smell, bed was uncomfortable
Negative section of review
Awful Smell
Positive section of review
Centrally located, Clean, Spacious Room
Negative section of review
Air Conditioning not easy to work, better instructions would be helpful
Positive section of review
Convenient for going away. Xx
Negative section of review
N/a
Positive section of review
Very comfortable and clean
Negative section of review
The only bother is the lifts they are slow at times and taking edges to open the doors .But so far so good great hotel
Positive section of review
Nothing !
Negative section of review
Everything. Was dirty, broken cupboards, not maintained at all.