1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very clean cottage with a fabulous view especially from the light and airy main bedroom. The kitchen has mugs plates etc for 6 people has a few cooking pots and pans a toaster and kettle but really no other equipment. There was no cleaning items to enable us to clean at end of visit. The cottage is lovely and comfy and in a very high area which allows great views but a steep walk up and down to railway station etc. so good for very fit people. I would visit again for the cottage not so sure about Grosmont! PS loved the bed linen!
Negative section of review
Just the steepness going up and down to Grosmont
Positive section of review
room was nice, very quiet considering it is right next to the airport. We were going to a concert at the resorts world arena and it was a ten minute walk away. staff friendly and though we didn't eat at the hotel, the food menu looked good.
Negative section of review
the NCP car park next door is eye wateringly expensive at £59.99 a night. However, we parked by the train station for £22 for 24 hours.
Positive section of review
Light, airy, exceptionally clean hotel, as we're the staff. Great location for my purpose. Only fault evening menu could have been better. There is no way I could eat half a chicken and the rest of the menu was a little greasy for my taste.
Positive section of review
We loved everything! It was perfect, nice and cosy and had everything we needed, was a wonderful location too. Our stay couldn’t have been better, we would definitely stay again.
Negative section of review
N/a
Positive section of review
Absolutely loved it here! Fab location, really spacious and pretty room! Lorna was amazing and friendly!
Negative section of review
Nothing!!!
Positive section of review
Clean, smart, brilliant location. Friendly. Very helpful and rooms were good.
Negative section of review
Not much to dislike. May be in bathroom, slight step up to toilet but very minor.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great for our needs, would definitely stay again.
Positive section of review
In a great spot, friendly staff and good food
Negative section of review
Bathroom needed a handrail for the towels. We were in room 31. But a minor point
Positive section of review
Location and facilities.
Negative section of review
Upon arrival we noticed that the bedspread had a coffee stain and some white marks. We reported this to the receptionist and requested that it be replaced. On our second day we requested the room to be cleaned but when we returned the kitchen floor was dirty, the dishes were left to drip dry and our bed was not made up.
Positive section of review
Great stay