How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Swindon Blunsdon House Hotel, BW Premier CollectionAverage review score: 8.1
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Positive section of review
Zack and other reception staff were great. Polite, efficient, and understanding. Especially Zack when i checked in with the way that he dealt with my deafness. Also helpful regards find a extension lead foe me. Bedroom was large and so was bed. Every part of the building shone. Decor was older in design but every step, hand rail, orpiment was spotless the same in the bedroom. There are far new hotels that are not as clean. Masses of free parking. Super Soft and massive towels. Loved them Beautiful location and view. Super well maintained, not a bulb out, not a screw missing. Shower was super hot and super powerful/
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Negative section of review
Flame restaurant was shut so food in bar. Not a issue Food I felt was adequate at best. When you get over cooked cold chips you do wonder. Bar was messy with virtually no tables clean but no customers at them either. I was disappointed to see two bar staff, a chef and member of the leisure team, standing and chatting for the entire length of time i had my meal (around 40 mins) whilst there were still a large number of tables that sat dirty. In addition customers sat with dirty plates and empty glasses on their table. Opportunities to clean and possible up sell a dessert or another drink on a quite night were not taken. Was not keen to see leisure team in what i perceived was a uniform, chatting ( not the issue ) with a unlight cigarette and pint of Guinness were the food was delivered to from the kitchen. They may have finished work but was hard to tell. Bid not feel that set the right tone. I found the bed very soft but others might like.
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Escape Boutique B&BAverage review score: 9
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Positive section of review
We have stayed here on two occasions previously, beautiful B&B a credit to the owners and Sam was a great host. Staff at breakfast were very courteous and friendly and breakfast on both days was delicious.
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Negative section of review
Unfortunately just the one thing in that we did not have a shower in our room it was a lovely roll top bath with hand shower.
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Sofitel London GatwickAverage review score: 8.4
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Positive section of review
Room was fine for one night (not much storage space for clothes). Ideally placed for arrival at that terminal. Restaurants (Italian in evening, breakfast in morning) were excellent.
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Negative section of review
Something to hold on to in the shower.
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Radisson Blu Edwardian Heathrow Hotel, LondonAverage review score: 7.9
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Positive section of review
Favourite place to stay . Before and after journey. Fantastic breakfast. Good in room menu. See you soon.
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Negative section of review
Mattress on the soft and squishy side.
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Iris Hotel LlandudnoAverage review score: 7.2
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Positive section of review
Good price and nice quality room with a comfortable bed and adequately clean.
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Negative section of review
Breakfast was basic, some more options of cooked and cold foods would be appreciated Place to store belongings prior to checking in and out would be helpful.
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Old Rectory Country HotelAverage review score: 7.5
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Positive section of review
I liked the quiet location of the hotel and the size of the room.
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Negative section of review
The slow service for the evening meal and a long wait for breakfast. We were also sat on the end of a 4 seater table (2 of us) and the roof was leaking onto the chair next to me. We were told someone was coming to fix it but there was nowhere else for us to sit.
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BEAR INN - BISLEYAverage review score: 9.4
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Positive section of review
Very quiet - lovely location. Staff excellent
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WinmarAverage review score: 7.9
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Positive section of review
Handy Starting point for NC500
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Negative section of review
Property seemed rather tired
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The Z Hotel PiccadillyAverage review score: 7.9
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Positive section of review
Clean and convenient location
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Negative section of review
Nothing
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The Gatehouse B&BAverage review score: 9.5
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Positive section of review
Very clean and comfortable.
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Negative section of review
I didn't realise when booking (my fault) that we did not have an ensuite bathroom. On rereading the description, it did read 'private' bathroom and not ensuite. Also, we had to park out on the road and pull suitcases quite a way round the building to get in. Fine for us but may be a bit tricky for someone less able. Minor niggles and we had a very comfortble stay.
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