How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Best Western London HighburyAverage review score: 7.7
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Positive section of review
Staff very friendly and helpful. Good value for money. Close to buses and within walking distance to two main train stations. Tea, coffee and milk provided (but no small fridge).Good shower, comfy beds. Staff happy to store bags and were helpful with directions.
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Negative section of review
Room & bathroom area is basic and relatively small but very functional for a short stay of one or two nights.
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Bloc Hotel London Gatwick AirportAverage review score: 8.1
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Positive section of review
It did everything I wanted it to do, in an excellent location; the ability to stay in the Airport Terminal itself is a huge bonus. I was also informed that I could get very useful discounts at a number of the Airport Food Outlets as well, which was worthwhile.
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Negative section of review
The one big downer for me on this occasion (this is the second - or maybe third? time I've used this Hotel) was I found the Aircon in the room to be very noisy; I tried everything to change settings/turn it off etc. etc. but without success. In fairness I didn't advise the Staff as it may well have required a change of room and I didn't want to go to those lengths.
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Allangrange Hotel near InvernessAverage review score: 8.6
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Positive section of review
The room was very comfortable and roomy for 3 people. The bathroom was nice and the water pressure exceptional. The food in the ground floor restaurant was superb!
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Negative section of review
Nothing!
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St Christopher's The Inn - London BridgeAverage review score: 6.6
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Positive section of review
The location is fantastic, a very short walk from London Bridge tube station and the Borough Markets. Pub food is good and the discount on drinks is great too.
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Negative section of review
There’s no shared facilities like a regular backpackers would have - so not great for saving money on food while you’re there. Obviously the pub is open quite late and patrons make lots of noise, it’s easy enough to tune out with headphones.
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Riverside HotelAverage review score: 7.2
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Positive section of review
It was a nice to stay, nice people to see, only thing is I Will never use booking. Com again
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The Bay Horse, MashamAverage review score: 8.9
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Positive section of review
Good breakfast. Very accommodating without dinner reservations. Dinner was delicious.
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Negative section of review
Confusion over room pricing at checkout. Seems we were double charged and having been told it's the way booking.com required.
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Gwesty Nanhoron Arms HotelAverage review score: 8.3
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Positive section of review
The location, decor, food and staff
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Negative section of review
Nothing
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Macdonald Elmers Court HotelAverage review score: 7.5
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Positive section of review
Helpful staff and liked our room.
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Negative section of review
We were booked in for two nights and when we booked in for breakfast, we were told that if we wanted to have a cooked breakfast we had to pay the extra. We were confused as we had paid for breakfast. We just had the basic breakfast. The second day when we went for breakfast we just had the basic one and later realised we could have had the cooked breakfast. When we left we did report it to Reception and they confirmed that we should have had the full breakfast. We did feel we had been let down! We didn't use the bath/shower as we felt the bath looked a bit slippery and as we are in our 80's we didn't want to fall! It would have been been helpful to have a mat in the bath.
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Wns HOTELAverage review score: 6
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Positive section of review
Close enough to the O2
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Negative section of review
The decor looked nothing like the photos on booking.com, full red walls, skirting boards, ceiling, everything! Wasn’t fully clean and heard doors going all night.
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Cliffden HotelAverage review score: 7.6
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Positive section of review
Pool location
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Negative section of review
The bathroom was shocking
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