1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Easy to find Friendly staff & locals Location 15m from arena Limited parking in rear of pub Large TV in room Free high speed WiFi Breakfast was very good (large bacon roll was enormous!) Beds nice & comfy Quiet room (when windows were shut) Clean bedroom
Negative section of review
No tea & coffee facilities in room Very small car park in beer garden Bathroom light has no light switch (light& fan were always on) Blocked sink in bathroom Mould in bathroom shower grout Breakfast room was slightly hard to find Questionable electric wiring in the bedroom
Positive section of review
There was no faff, as soon as we arrived we got a key within seconds to go up to our room. The breakfast included was amazing too.
Negative section of review
The beds were quite uncomfortable
Positive section of review
Very good value. Room was small but actually very practical with lots of storage and a workstation. Really well thought through.
Positive section of review
Staff are always friendly ; and the communal areas are always clean and tidy.
Negative section of review
This has been my regular hotel for 5 trips to Loughborough but will now consider changing this. I stayed in a 'superior double room' (room223) for myself and my son on 20th April. For the most expensive room in the hotel to only have working wifi in the first part of the room and not past the bathroom was beyond an irritation when trying to some work. Checked wifi reception on multiple devices (2 phones and laptop) and there is a huge dead spot as you move from the first twin beds. Management must have known about this previously. No opportunity to change room as the hotel was fully booked. No discount. If you are looking to do any form of work then just forget it.
Positive section of review
Excellent location very friendly and helpful staff fabulous room!
Negative section of review
Nothing!
Positive section of review
Continental breakfast excellent good choice as much as you want
Positive section of review
Clean and spacious. Easy to find. Private parking
Positive section of review
Lovely location and very comfortable bed.
Negative section of review
Very disappointed that there was no warm water to shower or take a bath. Two cold showers in two days! After the first, I spoke with staff, but nothing was done to remedy this. Not sure I'll come back, which is a shame because otherwise it seemed a lovely hotel.
Positive section of review
Clean Warm once we worked out heating
Negative section of review
I think the cleaning staff COULD have left the heating so that if put on to “permanent “ it would come on They should of checked quite easily by having controls set at correct temperature
Positive section of review
Fantastic