Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

AR Holiday Home JBR
- “Location, staff, and friendly people.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Mar da Lua
- “Te gekke locatie, super lieve mensen. Een aanrader 😍”
Canada

SureStay Plus Hotel by Best Western Salmon Arm
- “Good location, nice beds, enjoyed the pool, and the staff are very pleasant. We have stayed once before and will do so again.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Epic Rooms
- “The room was so close to all the architectural sites and museums. The people were very nice and very helpful.”
Indonesia

Green Space Villa
- “Everything was perfect ! We wanted to be a bit outside of Ubud and it was a very nice location ! We loved the bungalow, the food, the kind staff and the peaceful environment of this place, it made our stay so memorable ! Absolutely recommend staying here !!”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hakone Onsen Yuyado Yamanoshou
- “I liked that you can have a private onsen session for 1 hour. The onsen experience exceeded my expectations. The room was really spacious. The breakfast and dinner were very delicious and hearty. There was so many small dishes. My favorite dishes were the steamed rice with small white fish and the vegetables tempura.”
Malaysia

Holiday Inn Sepang - Airport
- “Friendly staff, great food, fantastic room with everything you need”
Netherlands

Witte Berken Natuurhotel
- “Really great Hotel in a great environment. Many little nice details.”
Poland

Fama Residence Gdańsk Old Town
- “Very good location, very nice stuff, very good price”
Portugal

Monturi Hostel
- “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Maison Marron 2
- “Absolutely amazing place and exceptional customer service”
Turkey

Pera Palace Hotel
- “We had the Greta Garbo corner room that was absolutely perfect! Roomy.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £151
Sea view deluxe lodge
Lowestoft, United Kingdom

Average review score: 9
- Positive section of review
  
  The location was excellent. Partial sea view. I booked it because I needed accommodation for 4 ADULTS, with a kitchen and TWO bedrooms and 2 bathrooms. However, this was appropriate for a family of 4 - 2 adults and 2 children. Property didn’t deliver on its “deluxe”title as per description but does have potential.
- Negative section of review
  
  1.Too small for 4 adults. The second bedroom was tiny and the beds were for kids rather than adults. The photo of this room was misleading and seemed like it was taken using a x0.5 camera lens to make it appear more spacious. There were just 3 cereal bowls. 2. The mattress in main bedroom sagged in the middle. It needed a mattress protector, a basic hygiene consideration. 3. There were several cobwebs on the ceiling of the main bedroom (apparently I can only attach one photo). The cleaning seemed to be cursory. The lino in the main area was torn/ had holes. 4. For the rate for a “deluxe” property charged, basic toiletries in the bathroom and face towels could have been included.
Reviewed: 16 May 2024 Stayed in May 2024

Patti United Kingdom
From £90
The Z Hotel Trafalgar
London, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Didn’t have breakfast but dining area wasn’t the best too bright want chill and comfort so better seating and more ambiance with the lighting esp as you can see everyone that’s coming in and out the front door you want a little more privacy! The staff though very nice
- Negative section of review
  
  Dining area Bed not as comfortable as premier inn shower not great. Looks fancy but didn’t deliver
Reviewed: 16 May 2024 Stayed in May 2024

Zowie United Kingdom
From £84
Hotel Indigo Newcastle, an IHG Hotel
Newcastle upon Tyne, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Very good atmosphere, staff were friendly and very helpful. There was a DJ in the Saturday evening which gave the bar a very good vibe. We will definitely stay at the Indigo again. Thank you!
- Negative section of review
  
  Nothing
Reviewed: 16 May 2024 Stayed in May 2024

kay United Kingdom
From £85
Inglefall & Jasmine Cottages
Ingleton , United Kingdom

Average review score: 8.3
- Positive section of review
  
  Great location in the centre of the village with facilities easy to hand. Well equipped kitchen, large dining area, comfy open plan lounge. Comfortable bed. Easy parking.
- Negative section of review
  
  Freeview was limited, but Netflix, Amazon Prime, Disney were all available along with a DVD player so no complaints
Reviewed: 16 May 2024 Stayed in May 2024

Robert United Kingdom
From £36
ibis budget Birmingham Centre
Birmingham, United Kingdom

Average review score: 6.7
- Positive section of review
  
  Great price for the rooms and an ideal location for the event we were attending. Okay for a one night stay where we were back late anyway. Check out time is generous.
- Negative section of review
  
  Beds were very uncomfortable. There is no specific bathroom only a separate toilet - this is fine if you are travelling alone but having the shower in the main room is not ideal otherwise! Photos do show this and we accepted it for a one night stay due to the price but would definitely be an issue for a longer stay.
Reviewed: 16 May 2024 Stayed in April 2024

Nicola United Kingdom
From £80
The Poldark Inn
Delabole, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Good breakfast. Location was fine for the places we had planned to visit (Tintagel, Port Isaac). Free parking.
- Negative section of review
  
  The property is a bit dated. There were some stains and a few hairs on our bedding.
Reviewed: 16 May 2024 Stayed in March 2024

Justyna United Kingdom
From £135
Comis Hotel & Golf Resort
Douglas, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Pleasant, helpful, efficient staff. Location was ideal for us with plenty of parking.
- Negative section of review
  
  Nothing
Reviewed: 16 May 2024 Stayed in May 2024

Helen United Kingdom
From £59
Frederick Street Townhouse
Birmingham, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Lovely clean modern room great quality breakfast on a sunday
- Negative section of review
  
  Above a pub so could have potentially been noisy although we got back late so wasn't affected
Reviewed: 16 May 2024 Stayed in May 2024

Charlotte United Kingdom
From £75
Kings Cross Inn Hotel
London, United Kingdom

Average review score: 6.6
- Positive section of review
  
  Great location to take Eurostar
- Negative section of review
  
  Expensive for a basic room, person on front desk was tired
Reviewed: 16 May 2024 Stayed in April 2024

Narelle Australia
From £63
The Orwell Hotel
Felixstowe, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Breakfast was lovely
Reviewed: 16 May 2024 Stayed in May 2024

Marcia United Kingdom