Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Ecos Dubai Hotel at Al Furjan
- “Service and comfort especially Ms.Nurzada from (Front desk) who assistence by her professionalism and friendly engagement I would say very impressive!”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Pousada da Renata
- “The place is so relaxing and comfortable. Anyone who looks for a beautiful quiet place with a pool and a loot of resting beds and hammocks this is the perfect place. Renata and her daughter was lovely and welcoming.”
Canada

Travelodge by Wyndham North Bay Lakeshore
- “Breakfast was excellent. The staff was friendly and courteous.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Studios Kymata
- “Friendy staff and good location. Loved our stay.”
Indonesia

Kastara Resort
- “Incredible view on the jungle from the rooms Possible to go to Ubud center by walking 15-20 minutes Great restaurant and breakfast”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

stayme THE HOTEL Asakusa Riverside
- “nice location and view...You can see the Sky Tree Tokyo very easy . from the room window.”
Malaysia

KLCC suites by Chambers
- “Nice, clean studio apartment with everything you need. Household appliances are quiet and do not disturb sleep. Very conveniently located, close (a few minutes walk) to a train station and a large mall.”
Netherlands

Poppies
- “The staff was excellent”
Poland

ENERGOSFERA - Innowacyjny Ośrodek Turystyki Edukacyjnej
- “We weren't expecting much as we hadn't done much research, but we were blown away by this facility. The food in the restaurant was amazing, the glamping pods were very comfortable, the staff went out of their way to show us around and make sure we were happy. We brought our little dog, and they offered to look after him while we used the sauna and hot tub. The owner invited us to look at the stars through his telescope and was happy to talk to us at length.”
Portugal

PortoSoul Trindade
- “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Amadha Villas Retreat - Free Tuk-Tuk Service To the Beach
- “What a beautiful gem We had already booked another hotel but it was so awful we checked out after 1 hour so frantically phoned around and came across Amada WOW Om was so helpful so inviting and truly went that extra mile to accommodate our 17 night stay from allowing us to keep our cases safe when we stayed away to arranging trips (much cheaper than anywhere else) advising places to go ordering food in getting tuk tuk to beach and shops (free 3 times a day return Fabulous service )the list goes on All the staff always have a smile and really go that extra mile every time nothing is any trouble Om gives her personal phone number 24/7 for anything you need Snacks & drinks available We will never stay anywhere else The place has a beautiful garden with seating,& large pool Also bungalows with private pool Rooms are big bright and huge showers 4 poster comfy beds with fridge coffee & tea making. We used the washing facility all our clothes came back clean ironed & folded smelling fabulous So look no further Beautiful place Beautiful people Thanks and look forward to coming back soon”
Turkey

Apex Hotel
- “The room was very nice and clean. Breakfast was delicious and terraced view was perfect Staff were very friendly and helpful”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From CNY 1,057
The Kings Head Hotel
Ross on Wye, United Kingdom

Average review score: 8.5
- Positive section of review
  
  The location is in the High St and just a few minutes away from the river, church and other High St shops/pubs/restaurants. It looks very ‘oldy worldy’ from the outside and the same inside. Like stepping back in time a couple of centuries. The interior decor has been preserved or sympathetically reproduced and the main staircase is original as are the sloping floor in our superior double bedroom on 2nd floor. There was a few creaks from an adjacent room, but only to be expected as such an old hotel. The staff we engaged with were exceptionally friendly and helpful. And we could choose where we wanted to eat our meals (had breakfast and a Sunday roast) The car park spaces are limited due to location of the hotel, but we found a space and left it there for the 3 nights we stayed. There is a pay & display carpark directly behind the hotel where the charges were £6 for 24hrs. I would recommend for a short stay.
- Negative section of review
  
  Our bathroom had a very small shower which may pose a problem if you are a large size.
Reviewed: 21 May 2024 Stayed in May 2024

Susan United Kingdom
From CNY 937
Pinfold Cottage York
York, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Welcoming host. A parking spot available at the back of the property. The property was easily to find. A bus stop right outside provides regular schedules to and from the centre of York, which was convenient. The room was spotlessly clean and comfortable, with plenty of coffee, tea, and hot chocolate available, along with bottled water. The body wash and cream provided were lovely, with delightful scents. There's also an informative folder with friendly and useful information about things to do and places to visit in York. The breakfast options were plentiful. Overall, it's a fantastic place to stay, highly recommended if you're visiting York or nearby.
- Negative section of review
  
  Nothing I didn't like during my stay for 2 nights. Thank you so much for your welcoming and make it such a wonderful stay for both of us.
Reviewed: 21 May 2024 Stayed in April 2024

Yxxllly Thailand
From CNY 1,117
39 Queens Road
Swanage, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Lovely Apartment, with all the amenities you require. So clean and homely. 10/15 minute walk into town and the sea front. 5 minute walk to the nearest pub. Easy, spacious parking. Highly recommend as somewhere to stay when in Swanage. Excellent communication with owners and easy check in.
Reviewed: 21 May 2024 Stayed in May 2024

Laura United Kingdom
From CNY 1,057
The George Inn
Castleton, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Lovely old fashioned pub, with super friendly and helpful staff. The room was spacious with bottled water, biscuits and a little fridge. Lovely little private area patio for residents outside, superb views. Breakfast and evening meals were very good as well.
- Negative section of review
  
  Nothing, loved our stay and will hopefully visit again.
Reviewed: 21 May 2024 Stayed in May 2024

Nikki United Kingdom
From CNY 1,618
Ann's Hill
Cockermouth, United Kingdom

Average review score: 9.7
- Positive section of review
  
  We liked how there was already things in the cupboards on arrival.
Reviewed: 21 May 2024 Stayed in May 2024

Ben United Kingdom
From CNY 873
Victoria Hotel
Portknockie, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Comfortable and easy reach of the town great view of the sea
- Negative section of review
  
  Nothing
Reviewed: 21 May 2024 Stayed in May 2024

Sarah Australia
From CNY 873
Haven Lodge Newquay
Newquay, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Breakfast good as a continental breakfast room very good
- Negative section of review
  
  Shower water pressure
Reviewed: 21 May 2024 Stayed in May 2024

robert United Kingdom
From CNY 2,071
The Queens Palace 1 Bedroom Apartment Central London by Wild
London, United Kingdom

Average review score: 6.9
- Positive section of review
  
  The place was a tally fine although the decor was odd.
- Negative section of review
  
  I didn't like when I got back and saw the host was trying to charge me for damage I didn't cause and wasn't even aware of. I use booking.com a lot and have never had a complaint and I am absolutely raging about it. I would have booked the place again and recommended it to other folk but I wouldn't want to be falsely accused of damaging property again and I won't be recommending it.
Reviewed: 21 May 2024 Stayed in April 2024

donna United Kingdom
From CNY 818
Colbourn Bed and Breakfast
Colwyn Bay, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Continental breakfast. Good friendly chat.
- Negative section of review
  
  Nothing . It was breakfast after all
Reviewed: 21 May 2024 Stayed in May 2024

Hopkin United Kingdom
From CNY 2,085
2 Bed Boutique Apartment with free parking
York, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Spotlessly clean and well equipped.
- Negative section of review
  
  N/A
Reviewed: 21 May 2024 Stayed in May 2024

Ian United Kingdom