Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Marriott Executive Apartments Dubai Creek
- “Staff was very helpful and polite”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pires
- “Lovely swimming pool”
Canada

Newmarket Inn
- “Close to food/shopping.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Chris Apartment
- “The apartment is very comfortable and clean. Also really close to Rodi city center.”
Indonesia

Segredo Uluwatu
- “Great property very picturesque and clean! The staff were amazing Tommy and the house keepers went above and beyond for my boyfriend’s birthday writing happy birthday out of flowers. Would 100% recommend”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel Metropolitan Tokyo Haneda - 2023-10-17 Grand Opening
- “The modern retro look in room and the amazingly decorated corridors made this place my favorite hotel. I had the luck of getting an airside room and could see nighttime operations on the runways. Certainly a place an AVgeek would love. The small touches like postcards in room and great amenities like shaving razor and cream were much appreciated. The "secret" rooftop terrace where you could sit and watch operations at the airport 24/7 was wonderful. Staff were all lovely - one manager was even greeting people outside and leading them in to the lobby.”
Malaysia

White Suite At Berjaya Times Square (Bukit Bingtang)
- “I stayed at this hotel with my daughter (2y.o) for 2 nights. We had the premier room. The room was comfortable and clean, staff were friendly and always happy to help or offer assistance, and location’s great too”
Netherlands

Corendon Amsterdam Schiphol Airport, a Tribute Portfolio Hotel
- “Good facilities & room size. Modern & clean”
Poland

Wawel Apartments by LoftAffair
- “Brilliant location, modern feel to it. Condiments and toiletries provided. Host replied immediately if I had any questions.”
Portugal

Porto Music Guest House
- “Had a very pleasant stay. Very quiet room. The staff was very helpful and nice. It's a well restored building and the inside is very well decorated and full of character. The room was simple but comfortable and well decorated. The bathroom modern and shower worked perfectly. Breakfast a continental. The location is about 5 minutes walk from the underground Casa da Música witch was perfect for me.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

C-VIEW BOUTIQUE
- “The apartment is far from the crowd. Small village in the south. Big balcony. You can watch the petanque match from it. Very nice beach is about 3km. You can use a motorbike. Stefan can give you for very cheap price. The old town, the Big Buddha and many beaches you can ride in 20 minutes. I will go back to Stefan for sure. The best is you can see the sea from your bed. The morning is beautiful. The best place for breakfast is only 50 meters from the house. Many good restaurants are 5 minutes by walk.”
Turkey

Walton Gardens Pera
- “Staff is so welcoming and friendly! Thank you!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £98
Holiday Inn Express Park Royal, an IHG Hotel
London, United Kingdom

Average review score: 8.1
- Positive section of review
  
  The staff were the best. The two staff we met the most were.. Alfred (Manager) was so helpful and kind with any queries, and always wanted to make sure we really enjoyed our stay.. A cake, lemonade, and balloons in our room was such a lovely surprise for my son's birthday.. Also for extra blanket(duvet) in case they were needed. Thank you so much.. Helena was also a pleasure to talk to, over the phone and at the reception desk.We requested a quieter room, and the room was perfect. She organised as well the lovely birthday surprise for my son. Thank you!
- Negative section of review
  
  The porridge could have been better at breakfast..
Reviewed: 30 April 2024 Stayed in April 2024

Ryan-Collins Ireland
From £89
The Old Barn Inn
Newport, United Kingdom

Average review score: 8.6
- Positive section of review
  
  The breakfast was good. Plentiful yoghurts fruit and cereal. Wide selection of cooked breakfast options that were ordered by completing a tick box menu. Prompt, friendly waitress / waiter service. Comfortable room. Dined in restaurant one evening, good menu selection, generous portions and food properly cooked and presented. Generally friendly staff throughout hotel. Spacious free car park.
- Negative section of review
  
  Quite a few guests were smoking directly outside the main hotel entrance/exit route into the main accommodation wing. As non-smokers, we found this unpleasant as we had to walk through the smoke haze. This continued during the whole of our 2 night stay.
Reviewed: 30 April 2024 Stayed in April 2024

Zelda United Kingdom
From £138
Sunnyside
Bristol, United Kingdom

Average review score: 8.9
- Positive section of review
  
  The location was exactly as described , very peaceful and spacey. The bed was comfy, and the shower was amazing The hosts were lovely and even let us check out a little later than we were meant to and recommended a great place for breakfast You will need a car to get to the property but it really is a Gem I hope to stay there again
- Negative section of review
  
  Nothing It was lovely
Reviewed: 30 April 2024 Stayed in April 2024

Serena United Kingdom
From £65
The Star Inn
Lingfield, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Just an overnight stay while travelling. No lift and stairwell is narrow but lovley man assisted with suitcases. Room was spacious and bathroom huge (with a tub).
Reviewed: 30 April 2024 Stayed in April 2024

Leanne Australia
From £99
The Hole In The Wall
Little Wilbraham, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Very cute and quirky old English pub. The staff were very accommodating and friendly. Breakfast was good. We would definitely stay there again.
- Negative section of review
  
  Nothing.
Reviewed: 30 April 2024 Stayed in April 2024

Aidan Australia
From £106
Holiday Inn Express - Derry - Londonderry, an IHG Hotel
Derry Londonderry, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Location was great. Access to many attractions. Beds were very comfy. Breakfast contained a good assortment of food.
- Negative section of review
  
  No loading bay area to unload car. This was very stressful as there is a bus stop outside the hotel.
Reviewed: 30 April 2024 Stayed in March 2024

Leanne Australia
From £119
The Spa Hotel
Saltburn-by-the-Sea, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Breakfast was the best part of the stay. Service a little chaotic but staff helpful.
- Negative section of review
  
  Basic standard bedroom. Bed very uncomfortable. Not enough seating in public areas. Carpets dirty.
Reviewed: 30 April 2024 Stayed in April 2024

Carolyn United Kingdom
From £75
Garden View Hotel
London, United Kingdom

Average review score: 6.5
- Positive section of review
  
  Was close to the underground & central location
- Negative section of review
  
  You get a bigger room and bathroom on a cruise ship, outdated could do with a little TLC
Reviewed: 30 April 2024 Stayed in April 2024

Noni Australia
From £107
Park Farm Hotel
Norwich, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Clean and stylish
Reviewed: 30 April 2024 Stayed in April 2024

Shirley United Kingdom
From £123
Exquisite, 2 bed apartment with free parking!
Coventry, United Kingdom

Average review score: 9
- Positive section of review
  
  It was average
- Negative section of review
  
  The beda were uncomfortable, location is not ideal for families. We could literally hear shouting/ loud noise all night
Reviewed: 30 April 2024 Stayed in April 2024

santosh New Zealand