How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Britannia International Hotel Canary WharfAverage review score: 5.7
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Positive section of review
It was cheap for its location and passable from a hygiene and quality perspective. If you are just looking for a basic bed and a bathroom, this is great, just don't expect anything more
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Negative section of review
I paid £10 extra to get a room with a window, when I checked in I ended up in a room next to the lifts with no window. It was to late for me to be bothered enough to go and ask for a new room and the sign in queue was really long so it would have taken a long time.
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The Fleece at RuleholmeAverage review score: 9.4
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Positive section of review
First class facility, generally first class service across every aspect of the stay. Food was good, staff were professional, keen and friendly.
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Negative section of review
First impression at reception was not a great experience. I was left in no doubt that my request to access my room 20mins early did not suit the reception staff / company policy. I was "instructed" / advised to sit behind reception and they would call me when my room was available. At 3pm I requested access again and was told I'd need to wait until the ice bucket was sent to the room! I felt I had to "force" the situation to get access, no need for a bucket of ice, which was delivered 10 minutes later but went unused! Reception staff should be more aware of arriving guests requirements and, whilst I understand the discipline of check in from 3pm, there could have been a little flex as the room was actually ready!
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The Z Hotel StrandAverage review score: 8.5
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Positive section of review
Weird waking up in a room with no windows, but because there was no daylight, I slept soundly right through to 8am.
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Osney Ginkgo Studio - Self Contained Studio FlatAverage review score: 8
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Positive section of review
We were free to enter the place without any restrictions on arrival/departure time.
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Negative section of review
Towels were not changed during our stay. We tried to contact the owners but to no avail.
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17 Wilmington SquareAverage review score: 9.2
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Positive section of review
Breakfast was excellent,room clean and bed comfy what more do you want
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Negative section of review
Could not find any thing to dislike
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Worth HouseAverage review score: 9.5
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Positive section of review
Position. Facilities. Quiet room. Very helpful owner. Breakfast.
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Negative section of review
Nothing!
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By the Bridge by ToppoAverage review score: 9.7
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Positive section of review
Location was great - right in the city centre.
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Negative section of review
Noisy if windows opened, but hot if windows kept closed.
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The Castle Collection - 42 Castle StreetAverage review score: 8.8
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Positive section of review
Well appointed and great location
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Negative section of review
Nothing
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The County HotelAverage review score: 6.6
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Positive section of review
morning breakfast
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Negative section of review
unkempt cleanliness carpet old doors
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Drake Cottage - riverside retreat, Jackfield, Ironbridge Gorge, ShropshireAverage review score: 9.7
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Positive section of review
Fabulous setting
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Negative section of review
Nothing
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