How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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HOME HertfordAverage review score: 9
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Positive section of review
Lovely quiet location with fantastic parking. Very welcoming and friendly hosts who were contactable at all times. Good WiFi and access to Netflix passwords. Brilliant games room which i will use on my next visit when i return with my partner. Nice private garden with a comfortable seating area. Couldnt be happier
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Thornbank House Offering Breakfast and with Free Off Site Health ClubAverage review score: 9.3
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Positive section of review
Owners were friendly and attentive, could not have been nicer, good quality breakfast well prepared with good quality ingredients with plenty of biscuits and treats given during the stay.
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Negative section of review
There was a smell in the room we could not shift was like new plastic or a radiator painted not long ago but didn’t impact the stay, as it was very warm could have done with a fan.
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The Olde Bell, BW Signature CollectionAverage review score: 7.7
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Positive section of review
Staff very helpful, called me on the day to ask if we would like extra bed put in the room, helped make milk for little one going that little bit extra
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Callcote road HotelAverage review score: 3.1
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Positive section of review
Pandora Hotel, where we were relocated, is 8-minute walk from West Hampstead train station This is the only positive point.
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Negative section of review
Family stay, 3 bedrooms, 3 nights in May. READ BEFORE YOU BOOK!! * Based on our experience, positive comments are probably fake ones... * When we arrived, no one was there. In fact, in those hotels (Callcote road and Pandora), you just have a code to open the door, to get to the rooms. No staff is on site in case you have a problem. * We were supposed to call the phone number to get the code. This hotel was full so we were told "not to worry", after an hour we were sent to PANDORA HOTEL (check comments on Booking corresponding to this hotel) * Small simple key for the lock of each room. If you close the door and forget your key inside, wait a few hours, someone will eventually answer the phone... The security chain inside is so long that someone can open it by passing their hand from the outside (we tested it!). * Unpleasant contacts on the phone, refusal to pay us for an Uber to take us back to our restaurant located near our initial hotel, despite our insistence (with 3 hungry children). * Crushed cockroaches in the cupboards * No cleaning during stay (no service in sight) * Stained sheet (red :( ) upon arrival. Hair in the toilets and showers (the children refused to shower there...) * When we arrived, the dirty towels from previous guests were in a ball in the shower..... * 2 towels for a room of 6, we had to pick up some others from the adjacent, unoccupied rooms. * Beds too soft and narrow. * No sound insulation. The street is quiet, but not the customers who return in the middle of the night. If you want a peaceful stay, go your way.
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Broomhall Castle HotelAverage review score: 8.1
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Positive section of review
Great location, faultless evening meal, great nights sleep in a very comfortable bed
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Negative section of review
Breakfast was poor
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The Pipers' Tryst HotelAverage review score: 8.9
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Positive section of review
Lovely small scale hotel with super friendly staff and great food!
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The Victoria HotelAverage review score: 7.6
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Positive section of review
Location was good x hotel was clean and staff friendly
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Negative section of review
Breakfast was poor - no cereal no juice and no preserves- wasn't really offered a choice - just full English Let themselves down with Breakfast which is a shame as all staff are lovely x
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Chart House Bed and BreakfastAverage review score: 8.9
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Positive section of review
Convenient. Pleasant. Friendly owner.
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Negative section of review
Shared bathroom. I did not check if the room had its own bathroom. Seems there is one room with en-suite. Shared bathroom was fine, no problems.
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voco Oxford Thames, an IHG HotelAverage review score: 8.6
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Positive section of review
Room size was good.
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Negative section of review
1) room service enters the room without permission 2) cleaning was missed despite request and reminder 3) front desk tried to manage cleaning by sending staff in without permission (communication and management problem) 4) no one spoke to us regarding this and matter ignored during check out 5) breakfast staff huddled up and chatting in a circle and no one paying attention to guests needs. I had to go over to them numerous times when needing assistance 6) access to breakfast outside area is tricky as once out you have to be let back in 7) no clear signage at the entrance of the hotel. 8) over charging parking account despite a card given at the beginning of the stay 9) reception only interested in marketing; asking about next destination and never asked ‘how was your stay?’
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CornerwaysAverage review score: 9.4
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Positive section of review
It’s was fine
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Negative section of review
It’s was fine
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