1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Llanwrtyd Wells, United Kingdom
Positive section of review
Lovely, clean and cosy, room, very relaxing. We were greeted by Bernie and John, who were the hosts, they were very welcoming and friendly, they were lovely. The Welsh cooked breakfast was delicious and tasty, the home made bread, which was made by John was amazing, and there was a lot of tasty extras to have too. Myself and my wife, had a really lovely relaxing time there, we would love to return there again very soon.
Positive section of review
Staff were attentive and pleasant. Reception staff dealt with all requests effectively and efficiently. Housekeeping was very good with attention to detail and the provision of tea, coffee, towels etc was excellent. The food was excellent, with good service and a pleasant environment
Negative section of review
The room was compact, even though it was an upgrade. Spa facilities were limited: without changing facilities or chairs for relaxing, and the pool was used for children's swimming lessons.
Positive section of review
I stay regularly at this hotel, and I like the staff. Neetu on reception is great, and deserves a mention. The location is excellent, and security at night really good.
Negative section of review
Nothing at this price
Positive section of review
It was very noisy with the other people staying there. The rooms were very old not very clean. There was no point in complaining because there was no one on the desk.
Negative section of review
If there was water in the room, more tidy and clean, not so noisy
Positive section of review
Clear check in instructions Very comfy bed and room had a good supply of tea/ coffee. Accommodation in a good location for local facilities.
Negative section of review
Our rooms were at the back of a pub so some noise at night for 1 room and the other room had a vent from the kitchen very close by so some noise/ cooking smells. One room had a small sofa in which caused some difficulty for bathroom access as the room was quite small. Only 1 bedside lamp in each room.
Positive section of review
It was convenient for everything in the area plus a bus station for buses in all directions
Negative section of review
Noisy neighbours
Positive section of review
The location is lovely and the staff were extremely friendly and helpful. Room was clean.
Negative section of review
Rooms are not very quiet, you can hear everyone else who staying in the lodge, especially if people are in an out then front door slams. We had a room downstairs with music on which you could hear quite clearly. There also aren’t any lamps in the room so have to sit with the big light on. The room was also hot as you can’t turn the bathroom radiator off. We also were not told that there was a wedding on the day we arrived and that the restaurant was going to be closed between 4pm and 8pm. There also isn’t parking near the lodge, there are drop off points however you have to park your car back at the reception car park.
Positive section of review
Lovely location, excellent food, super professional staff, beautifully clean room.
Negative section of review
The bed was rock solid. We stayed in room 5 and the mattress was awful, we both stay in a lot of hotels for work and it must of been the worst mattress ever. Like a board. And the pillows were very firm. The room next door our parents stayed in and the bed was lovely. OTHER than the bed, the room, pub and food was amazing and the staff were lovely. I would stay again if I didn’t have the rock solid mattress.
Positive section of review
All great as always ❤️
Negative section of review
Nice stuff at reception,helpful 🥰
Positive section of review
Pleasant staff
Negative section of review
I sent message requesting low level was given the highest very tiny room bad mattress and quilt was a bad fit for bed barley covered both me and husband