Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Marriott Executive Apartments Dubai Creek
- “Staff was very helpful and polite”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pires
- “Lovely swimming pool”
Canada

Newmarket Inn
- “Close to food/shopping.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Chris Apartment
- “The apartment is very comfortable and clean. Also really close to Rodi city center.”
Indonesia

Segredo Uluwatu
- “Great property very picturesque and clean! The staff were amazing Tommy and the house keepers went above and beyond for my boyfriend’s birthday writing happy birthday out of flowers. Would 100% recommend”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel Metropolitan Tokyo Haneda - 2023-10-17 Grand Opening
- “The modern retro look in room and the amazingly decorated corridors made this place my favorite hotel. I had the luck of getting an airside room and could see nighttime operations on the runways. Certainly a place an AVgeek would love. The small touches like postcards in room and great amenities like shaving razor and cream were much appreciated. The "secret" rooftop terrace where you could sit and watch operations at the airport 24/7 was wonderful. Staff were all lovely - one manager was even greeting people outside and leading them in to the lobby.”
Malaysia

White Suite At Berjaya Times Square (Bukit Bingtang)
- “I stayed at this hotel with my daughter (2y.o) for 2 nights. We had the premier room. The room was comfortable and clean, staff were friendly and always happy to help or offer assistance, and location’s great too”
Netherlands

Corendon Amsterdam Schiphol Airport, a Tribute Portfolio Hotel
- “Good facilities & room size. Modern & clean”
Poland

Wawel Apartments by LoftAffair
- “Brilliant location, modern feel to it. Condiments and toiletries provided. Host replied immediately if I had any questions.”
Portugal

Porto Music Guest House
- “Had a very pleasant stay. Very quiet room. The staff was very helpful and nice. It's a well restored building and the inside is very well decorated and full of character. The room was simple but comfortable and well decorated. The bathroom modern and shower worked perfectly. Breakfast a continental. The location is about 5 minutes walk from the underground Casa da Música witch was perfect for me.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

C-VIEW BOUTIQUE
- “The apartment is far from the crowd. Small village in the south. Big balcony. You can watch the petanque match from it. Very nice beach is about 3km. You can use a motorbike. Stefan can give you for very cheap price. The old town, the Big Buddha and many beaches you can ride in 20 minutes. I will go back to Stefan for sure. The best is you can see the sea from your bed. The morning is beautiful. The best place for breakfast is only 50 meters from the house. Many good restaurants are 5 minutes by walk.”
Turkey

Walton Gardens Pera
- “Staff is so welcoming and friendly! Thank you!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £112
Lanelay Hall Hotel & Spa
Hensol, United Kingdom

Average review score: 8.8
- Positive section of review
  
  It’s a beautiful property, it’s a shame the weather wasn’t very nice when we visited because the outside space is lovely! However the bar/lounge area was very welcoming. Our room was great, comfortable beds and had everything we needed. Staff were friendly and helpful.
- Negative section of review
  
  I didn’t like that to use the outside pool area you had to pay an additional £25pp for an hour, it’s a tiny pool! It was also completely empty for the duration of our visit to the pool/spa area. You could see the steam coming off the water, it was clearly heated ready for use which seemed wasteful given that no one was in the pool, treat your guests to the use of the facilities.
Reviewed: 30 April 2024 Stayed in April 2024

Lauren United Kingdom
From £155
Grayling Cottage
Ambleside, United Kingdom

Average review score: 9.7
- Positive section of review
  
  The skylights gave the cottage a bright warm appearance. The cottage was fully equipped and had modern furnishings. The cottage is well soundproofed even during the day the was no traffic noise.
- Negative section of review
  
  There was nothing to dislike. The whole stay was perfect. We shall be booking again.
Reviewed: 30 April 2024 Stayed in April 2024

Martin United Kingdom
From £76
Cliffden Hotel
Teignmouth, United Kingdom

Average review score: 7.6
- Positive section of review
  
  We enjoyed the buffet breakfast but would have liked a more varied menu the room was spacious and comfortable the grounds and location could not be faulted
- Negative section of review
  
  As stated a little more choice on menu
Reviewed: 30 April 2024 Stayed in April 2024

Gloria United Kingdom
From £80
Hideaway between Coast and Moors in a beautiful Village apartment
Sleights, United Kingdom

Average review score: 9.8
- Positive section of review
  
  It was easy to find. Wonderfully appointed, just enough of everything. Very modern and easy to use shower and bathroom. Off road parking was a bonus.
Reviewed: 30 April 2024 Stayed in April 2024

Alison United Kingdom
From £87
The Dunes Hotel
Barrow in Furness, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Good hotel, very dog friendly. Good evening menu and buffet breakfast serving hot and cold food.
- Negative section of review
  
  My only little fault is they don't have glasses for water in the rooms.
Reviewed: 30 April 2024 Stayed in April 2024

wendy United Kingdom
From £81
The Falstaff in Canterbury
Canterbury, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Location was great, staff friendly, breakfast excellent, room was clean and housekeeping good.
- Negative section of review
  
  Bathroom -sink and toilet very tight packed in. Very little wardrobe space but the hotel is old and they had to work around beams etc.
Reviewed: 30 April 2024 Stayed in April 2024

Cathryn United Kingdom
From £89
Jasmine Cottage Lastingham North Yorkshire
Pickering, United Kingdom

Average review score: 9.3
- Positive section of review
  
  The location. The property had everything needed. Local pub served excellent food.
- Negative section of review
  
  the weather!
Reviewed: 30 April 2024 Stayed in April 2024

Sharon United Kingdom
From £54
Hotels 24-7 - The Old Victoria Hotel
Newport, United Kingdom

Average review score: 5.8
- Positive section of review
  
  Bed was comfortable and the shower was hot.
- Negative section of review
  
  Difficult to find the place as no hotel name on the outside of the building. The reception area was being refurbished and this probably accounts for the problem. There was tea and coffee in the room, but no kettle. No bedside light, so had to turn off the room light at the entrance door and then navigate to the bed in the dark. No info about the wifi in the room. Went to reception and given a code which I was unable to get to work. Went to reception with my lap top and they put me onto a different wifi which did work.
Reviewed: 30 April 2024 Stayed in April 2024

Nigel United Kingdom
From £64
Village Hotel Hull
Hull, United Kingdom

Average review score: 7.6
- Positive section of review
  
  The rooms, lobby and the gym are all nice
- Negative section of review
  
  Disgusting situation looking at the smeared toilet bowl and wondering how to clean it without a toilet brush and feeling embarrassed when your Partner has to see your bloody mess every time walks into the bathroom. Don't really feel up to cleaning the toilet bowl with hands and folded toilet paper as recommended by some ingenious people. Just be like the rest of the world at least in this aspect. Or offer single use toilet brush.
Reviewed: 30 April 2024 Stayed in April 2024

Danail United Kingdom
From £51
Osborne Hotel
Newcastle upon Tyne, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Receptionist was really friendly
Reviewed: 30 April 2024 Stayed in April 2024

dean United Kingdom