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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Traditional English seaside hotel conveniently located between beach and town centre. My room seemed recently redecorated and bathroom fittings pristine, except for aluminium shower cubicle frame which has seen better days. Towels looked brand new, also the bed linen. Mattress was very comfortable. The TV had loads of channels and remote control worked the TV from the far side of the room. The room key worked with ease every single time, and I never needed help to open or lock the door. Breakfast was served by cheerful staff and traditional options for cooked breakfast which always arrived freshly prepared on a hot plate.
Negative section of review
It seemed a bit bizarre to have a traditional gothic Victorian hotel merged with Art Deco style nightclub entertainment area: I suppose the darkly decorated interior suited both. The hotel does not seem to have a dining room for guests, with the bar area used for breakfast which was weird with stage-lights switched on. It was impressive that the nightclub area didn't smell of booze at all. On a couple of occasions at breakfast all the waitresses had coats, jackets or hoodies on, which made me feel that they wanted to go home even though it was only halfway through service. Perhaps they felt the cold more, even though the hotel guests were in shorts and t-shirts? I only experienced noise from the Nightclub on one night (Friday) but my room was well away from it, so not too disturbing.
Positive section of review
Charming house conversion in a nice area. West End location near to theatre and attractions. Nice decor with clean fresh linen in bijou room with very small ensuite. Receptionist pleasant on check in and check out and kindly booked me a taxi to the theatre. There are no staff onsite overnight but there is a number to call if needed.
Negative section of review
The price of my one-night stay has left me feeling exploited. The 239.87 pounds for one night in standard double room with buffet breakfast for one. Expected the price and rave reviews to reflect a premium experience. My original event at the Ovo Hydro was cancelled and it was only on trying to cancel Boutique 50 I found out the inflexible booking policy means you can't cancel or change dates and that other nights are significantly cheaper depending on which night you might choose to stay. Due to the previous guest recent reviews, I was expecting better things. It was average. Then the tiny, cramped breakfast room where guests jostled for space to get their own breakfast then sat knee to knee in silence to eat it. Felt more like a hostel than a boutique. Quality teabags in the breakfast room would have been appreciated in my room along with a teaspoon! If you take your car, there is only on -street parking with expensive and confusing tariffs and others have been fined.
Positive section of review
Absolutely stunning property, lovely host who was incredibly helpful and lovely. The apartment was very spacious and tv was equipped with Netflix YouTube and Spotify which was great, balcony perfect for a nice summer day
Positive section of review
Staff were lovely and my food intolerance was taken into consideration. The chef was ace! We were made to feel welcome on the quiz night!
Negative section of review
The bed was not comfortable at all!
Positive section of review
Too small room. Could barely move in the bathroom and the water pressure in the shower was so low. Almost impossible to shower.
Negative section of review
Bathroom, room in general.
Positive section of review
Clean Comfy and let us have late check out as our plans changed
Stratford-upon-Avon, United Kingdom
Positive section of review
Excellent Location Just a short walk to town centre.
Negative section of review
There was nothing not to like
Positive section of review
Location and staff
Negative section of review
I felt that the room was a little costly for size. However, that’s market price for this location. Very hot in the room.
Positive section of review
Nice and clean
Negative section of review
Nothing all good would recomend
Brighton & Hove, United Kingdom
Positive section of review
Breakfast was excellent… A very good selection
Negative section of review
The only issue was that the phone didn’t work in the room, so could not contact Reception.