1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The host Brian was brilliant. His positive attitude and attitude towards work was very inspiring.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Staff were friendly and helpful. The full English breakfast was plentiful and tasty.
Negative section of review
Set over several floors and no lift. Bedroom furniture dated. Bathroom dated and bracket holding shower head didn’t grip so it kept sliding down the rail. It took both my hands to turn the temperature up as the dial was very stiff. The sink was loose on the bracket. Our room overlooked the smallish car park. Several workmen staying there and, because we had the windows open as it was a hot night, we were woken quite early by their vans being started up.
Positive section of review
The views were outstanding. The staff were so friendly. The food was great
Negative section of review
Reaching the hotel was difficult but well worth it p
Positive section of review
Lovely helpful staff and big family room . Exceptionally clean
Negative section of review
No hairdryer
Positive section of review
It was value for money in the location
Negative section of review
We visited Monday to Wednesday. The restaurant and the rooftop bar were closed. The rooms and bathrooms were a bit tired. We paid for breakfast and it was awful. Most items were over cooked.
North Queensferry, United Kingdom
Positive section of review
Great location & view
Negative section of review
Bathroom needing a good deep clean especially the shower area , Outside seating area was great but poorly maintained Odd smell in the property too
Positive section of review
excellant .all so fresh
Positive section of review
No glass in the windows
Negative section of review
They location nothing else
Positive section of review
Shared facilities
Negative section of review
Cleanliness
Newcastle upon Tyne, United Kingdom
Positive section of review
Fantastic location, all staff so lovely again on my second stay and so attentive.
Negative section of review
No bed lights, managed to get a bunk side of a socket as no socket for eacb bed, no hooks on shower doors, no freezer, could do with another small fridge in kitchen