1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything about this place was amazing , from the friendly staff when we first entered, to how smooth everything was! The beds were soooo comfortable!! The location was perfect, only 10mins walk from train station. The staff were so helpful and friendly esp at breakfast time too. The service was great, our room was ready so they allowed us early check in and they allowed us to to leave our luggage after check out while we continued to explore Aberystwyth before our train came. Family absolutely loved it!
Positive section of review
Everything! Very easy parking in close-by multi storey car park (good price) Rooms comfortable and spotlessly clean with good beds, large and soft towels and everything needed Helpful and very pleasant staff Bar and restaurant very good
Negative section of review
A little hot in the room But better than cold!! Really no complaints
Positive section of review
We were disappointed when we opened the door and it didn’t get any better when we went to our room Most definitely nothing like the room in the picture
Negative section of review
3 people in a small room shared bathroom with 3 other rooms not what we thought we booked We stayed in tower point before and wasn’t available Kathleen’s house come up on booking.com as an alternative
Positive section of review
The location is very good. It’s near to the train station. And there are shops nearby. The kitchen is big and you can cook simple meals.
Negative section of review
The furniture is a bit old, but the bed is comfortable.
Positive section of review
The receptionist was absolutely amazing, super friendly and polite - extremely helpful.
Negative section of review
The beds aren’t the most comfortable
Positive section of review
Nicely laid out with good facilities in a pleasant location.
Positive section of review
Comfy beds, excellent breakfast and very good service.
Negative section of review
We knew the parking was limited but a named storm made coming and going rather difficult.
Positive section of review
Nice staff & very good location.
Negative section of review
Rooms were too small was very hard to move inside.
Positive section of review
The location was grand
Negative section of review
The “Spa” was an exaggeration! Hot tub was cold and the sauna was less than 70C. The indoor pool was dirty. When the receptionist was asked about the spa facilities they said that they can’t do anything about them 😬 The staff in the restaurant during breakfast were friendly but slow and often forgot our order and needed to be asked and reminded. The balcony door was jammed and needed the handyman to fix it.
Positive section of review
Everything was great.