Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Radisson Blu Hotel, Dubai Deira Creek
- “Cleanliness and kind staff”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Container Hospedaria Paraty
- “Very nice and unusual place with hospitable owners”
Canada

Fairmont Palliser
- “Staff very helpful, although waiting to find out how our booking was duplicated and payment duplicated, if you could lookTheb into this.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Antigon Urban Chic Hotel, Thessaloniki
- “It's safe, clean and trustworthy”
Indonesia

Truntum Kuta Formerly Grand Inna Kuta
- “Breakfast was to die for. The variety was amazing You have to try one of the massages. Fantastic and made you feel so relaxed after it. The pools were lovely and definitely a great place to be. The staff at the hotel were absolutely amazing and welcoming and helpful. For a first timer it was comforting.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Guest House Moshiripa
- “Friendly atmosphere, kind and knowledgeable hosts helped to advise on local points of interest. Accommodation was clean and quiet and well situated within the city. Got to try their home made venison curry with locally sourced ingredients. Felt incredibly welcome and well taken care of!”
Malaysia

Genting Ion Delemen by Horizon Homes
- “it was clean and quite convenient as there was shuttle buses provided, and also convenience stores & restaurants nearby”
Netherlands

MA Airport Hotel
- “Had an issue with thuisbezorgd, the delivered our food to wrong hotel. They were also closed by the time we figured it out. They guy at reception knew the company we ordered food from and arranged a new delivery for us! We got the food by 10 at night watching Netflix cozy with some chicken. Best stay ever. They also serve croissants in the mornings with coffee. Also slepted like a baby, my partner and I will forever remember the memories we made there. Highly recommend staying there!”
Poland

Alda Gold
- “Very nice place. Wonderfull breakfast. Everything perfect!”
Portugal

7 Gaia Roaster Apartments
- “Clean, great location. Staff were fantastic.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Arinara Beach Resort Phuket - SHA Extra Plus
- “Loved the location, beautiful hotel, pools were great, lovely spacious room. Pakard (sorry not sure of spelling) at the kids club was just great, so gentle and friendly. My daughter Gia loved her. Reception staff were also very accommodating when we arrived early in the morning.”
Turkey

Dosso Dossi Hotels & SPA Golden Horn
- “I recently had the pleasure of staying at Dosso Dossi Golden Horn in Istanbul, and it was an exceptional experience from start to finish. The staff was incredibly welcoming and attentive, making sure every detail of our stay was perfect. My room was spacious, immaculately clean, and offered breathtaking views. Dining at the hotel's restaurant was a culinary delight, with a diverse menu and exquisite flavors. I highly recommend this hotel for anyone looking for a memorable and luxurious stay in Istanbul.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £100
St Johns House Lichfield
Lichfield, United Kingdom

Average review score: 9
- Positive section of review
  
  Independent hotel in a gorgeous period building. Rooms tastefully designed with a mix of period and modern furniture and decor. Lovely communal period drawing room. The beds and pillows are super comfortable. Tea, water, and espresso machine in bedrooms, including a small fridge.Very good breakfast with lots of choice. Efficient and very friendly staff. We stayed in Victoria which was a small cosy room but totally adequate in size. Wasn't en-suite but the bathroom was opposite our room and private to us. And, huge! This setup wasn't a problem at all. Plenty of parking available at the hotel, which is a couple of minutes walk into central Litchfield. Would definitely stay again and in Victoria bedroom.
- Negative section of review
  
  As seems to be the norm these days, not being able to open the lovely huge sash bedroom window. As our room was at the front, there was a little bit of light traffic noise now and again, but this is understandable given the hotels central location.
Reviewed: 23 May 2024 Stayed in May 2024

helen United Kingdom
From £129
Beech House
Bristol, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Great location in a lovely area of the city. Very clean apartment with great kitchen facilities. Parking needs to be booked - this is a must as there are limited spaces. Great use of technology, instead of keys or codes, you download an App to gain entry which is seemless.
- Negative section of review
  
  Small double bed, if upgraded to a king or super king it would have then been perfect.
Reviewed: 23 May 2024 Stayed in April 2024

Ann-Marie United Kingdom
From £81
Robin Goch Retreat
Carmarthen, United Kingdom

Average review score: 9.2
- Positive section of review
  
  We loved it. My son is a non stop whirlwind of energy, he loved the fact is was peaceful and relaxing. We had no interaction with the staff, but that's not a criticism. It was perfect. We turned up, loved every second and left. Definitely going to return. Thank you
- Negative section of review
  
  No lava bricks on the bbq 😜🤣
Reviewed: 23 May 2024 Stayed in May 2024

marsh United Kingdom
From £22
Revolver
Glasgow, United Kingdom

Average review score: 7.1
- Positive section of review
  
  Young man at reception was very nice & helpful. Loved the lift as my suitcase is a beast. Bed was gd, with locking cabinets & a cage under the bunks (only 2 high 👍) but you need to use your own lock. Wasn’t noisy as I stayed on a Monday night.
- Negative section of review
  
  Bathroom could have been a bit cleaner, some mould but only very minimal. A little hard to find with google maps but managed in the end. Street was a bit seedy.
Reviewed: 23 May 2024 Stayed in May 2024

Susan Australia
From £50
Victoria Villa Guesthouse
Clacton-on-Sea, United Kingdom

Average review score: 9.6
- Positive section of review
  
  The owner was very friendly and great location. Breakfast was perfect. They made us feel very welcome. We will definitely stay there again, next time we're in Clacton.
Reviewed: 23 May 2024 Stayed in May 2024

Noe United Kingdom
From £35
White Horse Hotel
Strichen, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Under new ownership Hotel undergoing refurb. Pleasant helpful staff Accepted without question my Service dog
- Negative section of review
  
  No ensuite in my room No kitchen in Hotel due to refurb Lack of privacy for toileting No shower
Reviewed: 23 May 2024 Stayed in May 2024

Diana United Kingdom
From £49
Grainger Hotel
Newcastle upon Tyne, United Kingdom

Average review score: 5.4
- Positive section of review
  
  Their reception is open for 24 hours which helped me a lot for smooth communication
- Negative section of review
  
  Nothing at all
Reviewed: 23 May 2024 Stayed in May 2024

Mark United States
From £54
Ye Olde Talbot Hotel by Greene King Inns
Worcester, United Kingdom

Average review score: 7.3
- Positive section of review
  
  The location was good, the staff friendly and it was easy to check in and out.
- Negative section of review
  
  The decor was very dated although it didn't interfere with our stay. The room we were in was a bit noisy but once it was closing time it eased somewhat. The kettle in the room wouldn't switch off automatically and trying to find the room was a bit of a maze however after a few drinks it became easier oddly enough 🤔
Reviewed: 23 May 2024 Stayed in May 2024

Julie United Kingdom
From £75
Sun Street Aparthotel
Lancaster, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Perfect location, in the heart of Lancaster city.
- Negative section of review
  
  Sounds proof room
Reviewed: 23 May 2024 Stayed in May 2024

Lee United Kingdom