1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfortable room. Very helpful and friendly staff. Meals very good. Ideal for business meeting or social gathering. Relaxed environment with plenty of areas to quietly sit and read. Near to local attractions in Walsall and surrounding areas.
Positive section of review
We had stayed here a few times before....we obviously liked it so we went back. The standard has decreased owing to constant staff shortages. Please do something about this such a shame!
Negative section of review
The Manager was very unsympathetic I had booked an early check in through booking. com and he he claimed to have not been told by them so we had to sit in the bar for 1.30 minutes until our room was ready. I am disabled and needed to rest, hence the early check in. The Managers name was Paul I believe. On departure morning we waited for 1hour and 15 minutes for our cooked breakfast!!!! There were only 5 people in the breakfast room at that time. Totally unacceptable!
Positive section of review
Definitely glad we stayed here instead of big hotel. It had a personal and homely feel at the same time it was very clean like a hotel. Marion and Graeme are excellent hosts.
Positive section of review
Great location and the lady on the desk was lovely and inviting. I forget her name but I think that she was Latvian
Brighton & Hove, United Kingdom
Positive section of review
Good location, parking on site, short walk to the beach, plenty of pubs and restaurants locally
Negative section of review
Dining room table was not ideal and an anti-slip mat in the shower would be useful
Positive section of review
Everything the room,location breakfast and most of Stephanie and Andrew were so welcoming
Positive section of review
Very clean and comfortable with superb views. Staff very friendly
Negative section of review
Nothing
Positive section of review
Ok location. Nice bar and restaurant
Negative section of review
Over priced and bland food n drink.
Positive section of review
Everything nothing was great
Negative section of review
Nothing not to like