1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
There was a warm welcome from the bar lady that showed us to our room. As the accommodation is above the bar it was very easy to just go downstairs for an evening drink before eating in the restaurant next door. Lots of tea and coffee sachets supplied and more availablein the hallway.
Negative section of review
Although there are 2 pillows per person they are very flat so barely the thickness of even one pillow each. No pillow protectors either so not hygienic. No double glazing so lots of noise from the road during the day but it was fine during the night when the traffic eased. We had the on suite room and the shower tray filled with water even with a quick shower. No hair dryer available.
Positive section of review
Lovely helpful staff and our ròom was spotless.It is in a lovely location next to a nice green park and plenty of shops, including an Aldi, but the street is not too busy at all.
Leamington Spa, United Kingdom
Positive section of review
Rooms and public spaces were good clean and well planned out. Breakfast was very good as were the staff.
Negative section of review
Our bedroom room 343 was far too hot. I turned to radiator off but the testing did not seem to reduce. I reported the fault to reception who assured me that a maintenance engineer would attend and sort it out. Saturday was a relatively wam day so when we returned the room was comparatively cool. During the night the radiator came on again despite it being shown on frost setting. Again as a result for the second night running we had a very poor sleep because of the temperature.
Positive section of review
Breakfast and evening meals were of great standard Staff friendly and helpful
Negative section of review
Not a great Atmosphere in bar area Needs relaxing areas
Positive section of review
Very good breakfast,liked the nightcap drink idea ,good tasting food
Positive section of review
Great location and beautiful hotel.
Negative section of review
I payed for a view of the river and big Ben etc and we were given a room facing the other hotels with a partial view of the river not great considering how much we paid.
Positive section of review
Location and comfortable room.
Negative section of review
We booked with the idea that we would be able to make use of the restaurant at this hotel only to find that it was shut for the duration of our stay. Consequently, our plans had to change to accomodate finding an evening meal on both nights that we were there. Our onward journey also meant an early departure and we didn't feel inclined to put the hotel to the test for breakfast!
Positive section of review
Spacious,clean and comfortable
Negative section of review
None
Positive section of review
Absolutely nothing.
Negative section of review
It was a construction site. Lakeside tavern shut to holiday makers but open to owners only. The caravan was not maintained at all. Cupboards, door frames, window frames and furniture broken. The toilet brush and bowl was absolutely disgusting. We had steam rollers, tractors and vans going past our caravan every day. I was lied to by booking.com and Moffat manor and am not getting any refund whatsoever. We told Moffat manor about all this and nothing and booking.com aren’t doing anything about it either. Make sure you check the amount you’re paying for your pet as Moffat manor overcharge you.