1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Andrew & Steph who run the property (B&B) were exceptional hosts - we turned up over an hour late, freezing cold, in soaking wet bike kit post 2 hours of rain. Not only did they extend the kitchen opening time to allow us to have dinner, they washed and dried all our cycling kit for the next day. I cannot express how grateful we were to them, they went well over and above our expectations. I cannot recommend their B&B highly enough!
Negative section of review
Nothing
Positive section of review
The staff were great, helpful and accommodating. Location was spot on, so nice to be opposite the river and very easy to walk into the main parts of York. I explained when I booked that my Mum had mobility issues and the staff ensured that the hotel was accessible for her.
Negative section of review
The staff in the restaurant were lovely but the eve meal could've been better.
Positive section of review
Dinner and breakfast up to expectation. Room 111 was comfortable. Everything worked.
Negative section of review
Discovered that the East Cliff lift had gone. so did not go to the beach!
Positive section of review
The studio is comfy and the staff is efficient and available. Good bakery nearby.
Negative section of review
We should be able to have a daily cleaning option.
Positive section of review
Very large apartment. Excellent position. Very comfortable.
Positive section of review
Convenient location and the value for money of staying.
Positive section of review
Food was great staff were very friendly
Negative section of review
Cleaning could do with looking at and no information about times of breakfast in the room had to buy toilet roll as it was checked.
Positive section of review
Cleanliness and Comms from the host
Negative section of review
Nothing
Positive section of review
Staff were very pleasant
Negative section of review
Bed too soft, room at night very hot and not much air, worst nights sleep ever
Positive section of review
The location
Negative section of review
The access to the building and the smell of food.