1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room clean and comfortable. Breakfast times really good didn’t have to rush. Good choice. Ideal location from train station to touring the city.
Negative section of review
Not being told there was an ice station on our floor. Beds not made up first day.
Positive section of review
Everything was wonderful. The location of the apartment is the best, around it are most of the tourist attractions.
Positive section of review
Overall stay was average though I expected more as per the ratings. They have enough parking space.
Negative section of review
Bad mattress. Damaged driveway road, to the extent it can damage your car. Room was not so cool.
Positive section of review
Great location and lovely building. Also directly opposite a national trust property.
Negative section of review
Room was a bit small and very warm. Breakfast OK but only one person serving.
Positive section of review
Very convenient location, excellent staff and great value
Negative section of review
A little tired in places but still great value for money
Richmond upon Thames, United Kingdom
Positive section of review
Bar area, lounge & terrace were very good
Negative section of review
Very small room, the river from room window poor could only see the the river by standing on tiptoe, Two flights of stairs, no milk in the room for coffee or tea have to ask reception for a jug. No dinner service on Sunday or Monday
Castle Donington, United Kingdom
Positive section of review
Confy bed and very clean
Negative section of review
No plate or proper fork to borrow to eat food with
Positive section of review
Comfortable beds
Negative section of review
Too hot in the rooms, despite heating off
Positive section of review
Staff top notch
Negative section of review
Nothing
Positive section of review
Nothing
Negative section of review
The area is very shady. Also It is advertised as an apartment, however it is a room in the apartment which is occupied by 2 women and 3 small children. The rest of the apartment is extremely messy and dirty and children are lying on the floor so you are unable to use any of it even if you wanted to. The room in which I was supposed to stay in is a very bad state and there is no key inside. It is not the picture which is shown in the photo. The owner also messaged me that if I want to shower that there is no hot water and if I need to showe that I need to ask the ladies living there to boil the kettle??? (Are we in 21st century?). I was scared travelling alone as a young woman and went away immediately. The owner even acoused me of leaving the roof window open in the room which was open when I got there..Overall wasted money and extremely bad experiance. Just don’t book there.