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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Ramada Downtown Dubai

    - “The staff were friendly and very helpful. Our suite was huge and we got upgraded to have view at the water fountains. Which was stunning!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Diamond Hotel

    - “All good, I really enjoyed”

  • Pinnacle Hotel Whistler

    - “The staff of the hotel was super nice and helpful! The room was incredible, better than expected. Thanks a lot for making our stay spectacular.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Anessis

    - “We had the absolute best stay here there is not one fault to be made about this place from the rooms to how nice and accommodating the owners were for transfer services to the location !! Would highly recommend this place to anyone”

  • Kelingking Sunset Point Hotel & Spa

    - “Everything 👌location, nice tidy room, super helpful and polite staff.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Rinn Nishiwakamatsu

    - “Authentic Kyoto style with internal zen mini garden Spacious and comfortable 2 restroom and 1 bathroom Fully equipped kitchen”

  • Traders Hotel, Kuala Lumpur

    - “This location and room conditions are extraordinary. The experience in dining, staying, and general areas also was exceptional. We experienced the best view of Petronas Tower.”

  • Hotel Mai Amsterdam

    - “Great location, very comfortable rooms, spectacular breakfast”

  • Hotel Górski

    - “All is great there. Super breakfast and food, dinner etc. Staying there every summer several times”

  • PortoSoul Trindade

    - “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Akara Hotel

    - “Excellent room Excellent breakfast Excellent staff Everything has a very classy high class feel to it, for the price we paid, it was a bargain”

  • FONTANA VERDE

    - “The room was spacious and modern. The hotel pays for one taxi to the airport per reservation, which takes around 8-15min depending on the traffic. We required 2 different transfers since we had different flights, the staff of the hotel was very helpful in calling additional taxi, so we didn’t need to deal with frauds in Turkish taxi apps.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • For Student Only City Living Studios in the heart of Coventry at Market Way

    Coventry, United Kingdom

    Average review score: 7.6
    • Positive section of review

      - The location is conveniently right in the centre of town, close to shops and public transport (but not convenient for arrival and departure in private vehicles). - When there was someone at reception, they were very friendly and accommodating. - The room was tidy and appeared clean, and heating worked. - The price was the best I could find for the amenities and space listed on booking.com compared with others offering the same, which was especially relevant coming from a country with a weak currency. - They were accommodating when I needed to extend my stay by another 2 weeks, which I did via booking.com.

    • Negative section of review

      - There was no one at reception upon my arrival or departure. In fact, there was rarely anyone at reception. - The fire alarm constantly went off, at all times of day and night. - The booking.com listing indicated that the room was equipped with a toaster and kettle, but neither were present. I had to buy my own kettle. It also indicated there was a kitchenette (there was) but no utensils with which to cook or prepare meals. - The mattress was horrendously uncomfortable. - There are laundry facilities provided for about £4, but I had to take my washing to the dryer downstairs because the one on my floor didn't work properly. The first time I used the dryer on my floor, I ended up having to hang my clothing around my room to get it to finish drying properly. - I would constantly have the smell of tobacco and weed smoke coming through the door from the adjacent common area. - If someone is dropping you off in a car (friend, family, e-hailing, etc.), there is no vehicle access to the building. You'll have to get as close as you can in town and walk the rest of the way with all your luggage. - The bathroom is the compact variety, sort of what you may find on a boat. So the shower, toilet and basin are all in the same cramped space. Forget about putting your clean, dry clothes anywhere in there because they'll get drenched.

    Reviewed: 22 May 2024 Stayed in April 2024
    RThomas88 South Africa
  • The Hero

    Burnham Market, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Very friendly staff and great food. Our waiter Josh was fantastic. The pub had a great atmosphere, full of locals on a first name basis with staff. Lovely location with the water just a short walk away. Comfortable bed.

    • Negative section of review

      We couldn't change the thermostat which was set to 26 degrees so we had a pretty uncomfortable night!

    Reviewed: 22 May 2024 Stayed in May 2024
    Kate_LeL United Kingdom
  • Harington's Boutique Hotel

    Bath, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Excellent location in the heart of the town. Friendly staff. Really good breakfast, best we have had in our stays in Bath. We liked the ginger shots, fresh fruit and hot breakfast cooked to order.

    • Negative section of review

      Bathroom could have been a little cleaner. Parking is expensive in the city centre. Some street noise at night and toilet in the lounge area is down a steep spiral staircase so not for anyone with mobility issues.

    Reviewed: 22 May 2024 Stayed in April 2024
    David United Kingdom
  • The Salutation Inn

    Topsham, United Kingdom

    Average review score: 9.2
    • Positive section of review

      Everything was simple but lovely, I particularly liked the communal kitchen with complimentary coffee, milk, bread, jam etc for a simple breakfast if that's all you wanted.

    Reviewed: 22 May 2024 Stayed in April 2024
    Tim United Kingdom
  • Sanctum Maida Vale

    London, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Spacious apartment with huge windows and small balcony, which was nice. Bathroom spacious with good shower and the bed wasKing size, super comfy.

    • Negative section of review

      the lighting was a bit poor; I was working home during the day and even on a sunny day, with the large windows, the spot lights were not powerful and it was a bit dark.

    Reviewed: 22 May 2024 Stayed in April 2024
    Samantha Malta
  • Holiday Inn Oxford, an IHG Hotel

    Oxford, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Really comfortable, well decorated and quiet room. Friendly and helpful staff. Great quality evening meal.

    • Negative section of review

      The coffee at breakfast, we ended up paying for better quality from the bar.

    Reviewed: 22 May 2024 Stayed in April 2024
    Adam Australia
  • Geddes View

    East Kilbride, United Kingdom

    Average review score: 9.5
    • Positive section of review

      Lovely apartment, spotless, comfortable & well equipped.

    Reviewed: 22 May 2024 Stayed in May 2024
    Marion United Kingdom
  • Imperial Court Studios

    London, United Kingdom

    Average review score: 6.5
    • Positive section of review

      Nothing. Worst hotel i have stayed

    • Negative section of review

      Everything

    Reviewed: 22 May 2024 Stayed in April 2024
    Alex Philippines
  • Chynoweth Court

    Newquay, United Kingdom

    Average review score: 9.6
    • Positive section of review

      Good accommodation and location.

    • Negative section of review

      A word of caution. If like us you have an emergency when staying there. Do not expect any leeway from the owner regarding any refund or partial refund. My husband is terminally ill and we booked a last minute holiday here for 7 nights. Sadly we had to leave after 2 nights and he is now in hospital. After many discussions with the owner there was no offer of any refund in spite of these extenuating circumstances. Very disappointing that greed won over kindness.

    Reviewed: 22 May 2024 Stayed in May 2024
    Lisa United Kingdom
  • Stylish Town Centre Apartments

    Nailsworth, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Comfortable bed

    • Negative section of review

      Noise from road

    Reviewed: 22 May 2024 Stayed in April 2024
    Kathy United Kingdom
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