1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
- The location is conveniently right in the centre of town, close to shops and public transport (but not convenient for arrival and departure in private vehicles). - When there was someone at reception, they were very friendly and accommodating. - The room was tidy and appeared clean, and heating worked. - The price was the best I could find for the amenities and space listed on booking.com compared with others offering the same, which was especially relevant coming from a country with a weak currency. - They were accommodating when I needed to extend my stay by another 2 weeks, which I did via booking.com.
Negative section of review
- There was no one at reception upon my arrival or departure. In fact, there was rarely anyone at reception. - The fire alarm constantly went off, at all times of day and night. - The booking.com listing indicated that the room was equipped with a toaster and kettle, but neither were present. I had to buy my own kettle. It also indicated there was a kitchenette (there was) but no utensils with which to cook or prepare meals. - The mattress was horrendously uncomfortable. - There are laundry facilities provided for about £4, but I had to take my washing to the dryer downstairs because the one on my floor didn't work properly. The first time I used the dryer on my floor, I ended up having to hang my clothing around my room to get it to finish drying properly. - I would constantly have the smell of tobacco and weed smoke coming through the door from the adjacent common area. - If someone is dropping you off in a car (friend, family, e-hailing, etc.), there is no vehicle access to the building. You'll have to get as close as you can in town and walk the rest of the way with all your luggage. - The bathroom is the compact variety, sort of what you may find on a boat. So the shower, toilet and basin are all in the same cramped space. Forget about putting your clean, dry clothes anywhere in there because they'll get drenched.
Burnham Market, United Kingdom
Positive section of review
Very friendly staff and great food. Our waiter Josh was fantastic. The pub had a great atmosphere, full of locals on a first name basis with staff. Lovely location with the water just a short walk away. Comfortable bed.
Negative section of review
We couldn't change the thermostat which was set to 26 degrees so we had a pretty uncomfortable night!
Positive section of review
Excellent location in the heart of the town. Friendly staff. Really good breakfast, best we have had in our stays in Bath. We liked the ginger shots, fresh fruit and hot breakfast cooked to order.
Negative section of review
Bathroom could have been a little cleaner. Parking is expensive in the city centre. Some street noise at night and toilet in the lounge area is down a steep spiral staircase so not for anyone with mobility issues.
Positive section of review
Everything was simple but lovely, I particularly liked the communal kitchen with complimentary coffee, milk, bread, jam etc for a simple breakfast if that's all you wanted.
Positive section of review
Spacious apartment with huge windows and small balcony, which was nice. Bathroom spacious with good shower and the bed wasKing size, super comfy.
Negative section of review
the lighting was a bit poor; I was working home during the day and even on a sunny day, with the large windows, the spot lights were not powerful and it was a bit dark.
Positive section of review
Really comfortable, well decorated and quiet room. Friendly and helpful staff. Great quality evening meal.
Negative section of review
The coffee at breakfast, we ended up paying for better quality from the bar.
Positive section of review
Lovely apartment, spotless, comfortable & well equipped.
Positive section of review
Nothing. Worst hotel i have stayed
Negative section of review
Everything
Positive section of review
Good accommodation and location.
Negative section of review
A word of caution. If like us you have an emergency when staying there. Do not expect any leeway from the owner regarding any refund or partial refund. My husband is terminally ill and we booked a last minute holiday here for 7 nights. Sadly we had to leave after 2 nights and he is now in hospital. After many discussions with the owner there was no offer of any refund in spite of these extenuating circumstances. Very disappointing that greed won over kindness.
Positive section of review
Comfortable bed
Negative section of review
Noise from road