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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Amazing location (right next to the Tower of London and close to local amenities, public trasport), superb breakfast, jacuzzi, steam sauna. Very friendly and respectful staff (Negin, two other ladies at the check-in desk, Constantin, and the gentleman at the breakfast desk). Excellent value for money—I would recommend it to everyone for sure! It exceeded my expectations compared to other hotels with similar facilities!
Positive section of review
Hello, We were here on Holiday during 5days. It is a very good, clean apartment with good position. You dont have a problem with transport, because near is metrostation. If you need some food or drinks then you can go to Tesco, McDonald or Wetherspoon, which is 200m from apartment. The owner is very friendly. I recommended this house. Very nice and thanks. Guys from bachelors party
Negative section of review
Nothing
Positive section of review
I loved everything about this location! The scenery was beautiful beside the lake in the sun when we went for a walk. The apartment was just perfect, had everything you needed and even a mini straightners. The room was very clean and modern. The jacuzzi definitely topped it off was very relaxing. Will be staying again.
Positive section of review
The Scottish music every evening is really nice!
Richmond upon Thames, United Kingdom
Positive section of review
The beauty and nature of richmond
Negative section of review
The hotel was nothing like advertised. Things were broke and paint peeling off in the bathroom! The staff moved me to a better room but not worth £54 a night.
Positive section of review
very friendly staff.
Negative section of review
the rooms were small. The pub across the road were noisy past midnight and the windows were not sound proof so you could hear all the chats and hustle and bustle from the pub way past midnight.
Positive section of review
Near the gay bars
Negative section of review
Steep stairs
Positive section of review
Location, style
Negative section of review
You need to be much clearer what and what not is included in the breakfast. I even asked you and you ticked me off the list of “breakfast included” and then I ended up paying 52 Pounds… you gave me then 5 pounds back for the misunderstanding, that is a complete joke.
Positive section of review
The location
Negative section of review
The parking is very expensive