1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stratford-upon-Avon, United Kingdom
Positive section of review
The linen on the bed was great, very nice quality and the room was very clean The bar man was very friendly and welcoming The female receptionist from Coventry was really friendly, nice and welcoming.
Negative section of review
For the size of the room the tv was too small and at least 30 years old. The TV needed updating. The room location was too far from the main reception, it felt like a mission to get to it and there wasn't a lift. Even though a map was provided, you should still inform your guests about the distance and check if they have any mobility issues. The noise from outside in the mornings, was a let down as we were right next to the carpark, e.g. constant dragging of cases over the gravel and a massive coach outside. The male receptionist asked us 3 times during check in, whether or not we wanted breakfast, ease up and the upselling, it was off putting.
Brighton & Hove, United Kingdom
Positive section of review
Well placed, clean and tidy. Enjoyed our stay! Host let us leave our bags early - very kind.
Positive section of review
Lovely views & great location, enclosed garden for dogs & lovely balcony
Negative section of review
Nothing
Positive section of review
We have stayed here before and always had a good experience until Saturday.
Negative section of review
The staff, the way we were treated and made to feel was totally unacceptable.
Positive section of review
Very nice hotel and good customer service as you was welcomed on arrival
Negative section of review
Nothing
Minster Lovell, United Kingdom
Positive section of review
A walk around the grounds and sitting next to the river was nice
Negative section of review
The room was hot, no aircon. Big clumps of dust came out from under the units when we opened the windows for a breeze. Fridge did not work. Check in was 3:30pm, but was not ready until 4pm. The room which was No. 132 is on the thoroughfare to other rooms with wedding party guests, so was woken my clattering fire doors between 2 and 3pm, also around 5pm for the hardcore. If you are offered room 132, say no thank you.
Positive section of review
Clean, quiet, good pub food and reasonably priced drinks
Negative section of review
Bed was quite soft
Positive section of review
Well equipped kitchen, great location, very clean.
Negative section of review
The little table & chairs in the room was very uncomfortable. We had bunk beds so no other seating option. The bottom bunk had a very thin mattres which wasn't very comfortable. Not a complaint, more an observation
Positive section of review
view great did not have breakfast
Newcastle upon Tyne, United Kingdom
Positive section of review
Very homely
Negative section of review
Water pressure in shower was weak