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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • TIME Asma Hotel

    - “We liked everything: location 10 min walk to Mall of Emirates, fast Wi-Fi, AWESOME breakfast, amazing pool, sauna and steam room included, friendly staff, especially Norena from reception, Easin from the restaurant, and all the guys from the pool. We really enjoyed our stay, and hopefully we will come again.”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Miramar By Windsor Copacabana

    - “The best hotel in Rio for value service facilities Vista and location faultless 10 out of 10”

  • Ramada by Wyndham Hinton

    - “The breakfast was one of the best that we have had in a hotel”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Anthea Cottage

    - “For someone who don't want to stay close to the beach and also want to explore the interior it is the perfect place. We were totally surprised by the comfort and facilities of this beautiful house. Also that it only had one rating so far. A little hidden paradise in very quiet surroundings with a very friendly welcome. We didn't miss a thing and would recommend the place one hundred per cent. Definitely one of the best accommodations we have booked via booking.”

  • La Cabane

    - “A really beautiful hotel, wonderful attention to detail. Amazing staff. The included breakfast is exceptional, we ate at the restaurant every evening and the food was fresh and delicious. The rooms are lovely, with a lovely outdoor seating area and lovely semi outdoor bathroom. The bed was very comfortable with high quality linen. The pool area is gorgeous, very relaxed with plenty of seating and beds. The most stunning sunset views , it is definitely a standout feature of all the hotels we stayed at in Bali.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Resol Poshtel Tokyo Asakusa

    - “Superb pods with good space, good ventilation, very practical power supply (USB, outlet), super facilities (shower, toilets, etc.), and very central location with easy access to the surrounding subway stations. If going back to Tokyo, I will definently stay here again!”

  • Muarar 99 Hotel

    - “Very Good Hotel and safety”

  • WestCord Art Hotel Amsterdam 3 stars

    - “Breakfast,restaurant food and service at all”

  • Apartamenty Aleja Jana Pawła II

    - “apartment itself, how comfortable it is, and friendly staff. Common area outside.”

  • Monturi Hostel

    - “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Villa San Pee Seua - SHA extra plus

    - “Ecxelent service and great ambio”

  • Z-Villas Beach Hotel

    - “A platter of authentic Turkish dishes were served for breakfast, which was nice. The compact villas are cleverly designed and include all your necessities including a private pool. Staff were lovely and available to assist you with anything day and night”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Radisson Blu Hotel, Durham

    Durham, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Room clean and comfortable. Breakfast times really good didn’t have to rush. Good choice. Ideal location from train station to touring the city.

    • Negative section of review

      Not being told there was an ice station on our floor. Beds not made up first day.

    Reviewed: 15 May 2024 Stayed in May 2024
    Audrey United Kingdom
  • Lovely Apartment in Central York - Pass the Keys

    York, United Kingdom

    Average review score: 7.7
    • Positive section of review

      Everything was wonderful. The location of the apartment is the best, around it are most of the tourist attractions.

    Reviewed: 15 May 2024 Stayed in May 2024
    Ene United Kingdom
  • Apartrooms Aberdeen

    Aberdeen, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Staff very friendly and help full. Flat as described and good value for money. Will be using again.

    Reviewed: 15 May 2024 Stayed in May 2024
    Wendy United Kingdom
  • Grovefield Manor

    Poole, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Breakfast was more than adequate for continental. Good proximity to the beach and amenities.

    • Negative section of review

      Bedroom had a bad musty smell - it had not been aired properly. The curtains didn't close properly therefore letting in morning light too early. The bed was the worst I had ever slept on. The mattress had springs that stuck into your back and legs. Old , very soft and poor quality. I did not sleep all night. I felt that this room was not used very often. Another issue was that on arrival the manager said - as you have booked with booking.com we are unable to change your room. You have the room they have allocated and we can't change it for you. I found this odd, that, in spite of the room being of poor quality , they didn't relocate us?.It felt like he was already making excuses for the room. On arrival also he asked for the outstanding balance payment in cash. I have no problem with this , just was expecting this - was this so we couldn't make a claim back? Also only breakfast staff in the mornings therefore no one to speak to. Edited - if you look at the poor unprofessional response to my genuine review below, this confirms mine and other customers reviews. They never show any empathy or compassion for bad reviews , nor do they try to address their failings!

    Reviewed: 15 May 2024 Stayed in May 2024
    Deborah Australia
  • Star Inn

    Stroud, United Kingdom

    Average review score: 7.7
    • Positive section of review

      The occupiers of the property were amazing great food great ambient and totally relaxing

    • Negative section of review

      Nothing

    Reviewed: 15 May 2024 Stayed in May 2024
    Street United Kingdom
  • Mytton and Mermaid - Brunning and Price

    Shrewsbury, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Great location and lovely building. Also directly opposite a national trust property.

    • Negative section of review

      Room was a bit small and very warm. Breakfast OK but only one person serving.

    Reviewed: 15 May 2024 Stayed in May 2024
    Colin United Kingdom
  • The Village Inn

    Northallerton, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Very convenient location, excellent staff and great value

    • Negative section of review

      A little tired in places but still great value for money

    Reviewed: 15 May 2024 Stayed in May 2024
    Stacey United Kingdom
  • The Mandeville Hotel

    London, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Central location. Helpful staff and very nice room.

    • Negative section of review

      My door hangar card for a room service breakfast was not collected, despite being hung out the night before🙁.

    Reviewed: 15 May 2024 Stayed in May 2024
    John United Kingdom
  • Days Inn by Wyndham Donington

    Castle Donington, United Kingdom

    Average review score: 7.5
    • Positive section of review

      Confy bed and very clean

    • Negative section of review

      No plate or proper fork to borrow to eat food with

    Reviewed: 15 May 2024 Stayed in May 2024
    Mcevoy United Kingdom
  • Earls Court Hotel

    London, United Kingdom

    Average review score: 5.8
    • Positive section of review

      Staff top notch

    • Negative section of review

      Nothing

    Reviewed: 15 May 2024 Stayed in May 2024
    Liam United Kingdom
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