1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our room was nice, however the floor boards were really creaky and you could hear other guests floor boards creaking in their rooms staff were all lovely and made us feel so welcome.
Negative section of review
The floor boards
Stoke on Trent, United Kingdom
Positive section of review
Very modern, clean, well prepared and everything was far beyond what we were expecting. The girls absolutely loved it. Will come next time we come to Alton towers 100%, thank you
Negative section of review
Nothing. It was beyond what was expected!!
Positive section of review
Amazing location , 2 minutes from Waterloo station. Beautiful , clean , spacious apartment . Views of the London eye from the balcony. Excellent customer service .
Negative section of review
Nothing
Positive section of review
Attractive property, and has potential to be a really good hotel, but the stuff need proper guidance
Negative section of review
Property is dated and needs a really good deep clean. Many of the staff are young and need proper training in the proper manner to speak to guests. Overpriced for what you get.
Positive section of review
We liked how central the location was to everything and how spacious and comfortable the place was!
Negative section of review
When we first sat on the sofa bed a screw fell out but my partner fixed it! Also some of the other guests were a little loud later on at night but we know it isn’t an issue with the hotel!
Positive section of review
The view from the room the location and the staff ,bonus good free parking as it should be.
Negative section of review
The room was a tight and would have liked more room with two chairs to sit in,Issue with breakfast on one day ask for scrambled egg waited half an hour when it came it was powdered egg,TV in room 110 had non working TV as the picture was saying no Arial, value for money I would say that room should be £140 a night but that's me.
Newcastle upon Tyne, United Kingdom
Positive section of review
Excellent location, friendly and efficient staff, comfortable accommodation.
Positive section of review
Good location. Spacious for London. Very clean.
Negative section of review
Too much noise from pipes and water/heating system, had to sleep with earplugs. Sofa bed far too uncomfortable for sleep.
Saint Helier Jersey, United Kingdom
Positive section of review
Spacious countryside, not far from town
Negative section of review
Nothing
Stansted Mountfitchet, United Kingdom
Positive section of review
Easy to locate
Negative section of review
Nothing was great