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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A lovely hotel in an excellent location, The staff were incredibly helpful, especially the ladies on reception. We had a lovely big room (bigger than expected). When walking around the hotel, one thing that really struck us was the amazing gardens/borders - absolutely stunning and not one weed! The whole hotel is extremely well kept and looked after.
Negative section of review
I don't think there was anything we didn't enjoy about our stay!
Positive section of review
Great location right behind Mailbox, great views from top floor, huge apartment with everything you need, clean room and great price
Positive section of review
Great room with all the facilities we needed, and Great food in the bar. We will definitely book again
Weston-super-Mare, United Kingdom
Positive section of review
Excellent location. Very spacious room, but cramped bathroom stall. The elevator wasn't working.
Negative section of review
Bed mattress very bad.
Royal Tunbridge Wells, United Kingdom
Positive section of review
It was very quiet, which was a silver lining on an otherwise poor experience.
Negative section of review
Shabby, cramped and uncomfortable. It felt like a halfway house or HMO with a shared kitchen. We booked the hill view room and got a view across a car park. It needs modernising and some TLC to repair the shabby workmanship of cabling, tiling and decoration. We paid £230 for a twin room for two nights, which I felt was extortionate. I'd expect to have paid £40 a night max for the quality of hotel.
Positive section of review
Room was clean and reception staff were helpful and friendly.
Negative section of review
Wasn't keen on our room being directly opposite the lift and stairs, but it wasn't a big deal. The main area of irritation was being told by the restaurant receptionist that I couldn't have poached eggs for breakfast as everyone would then want, which I found to be quite laughable. Food in the pub was quite expensive for what it is.
Derry Londonderry, United Kingdom
Positive section of review
The size and space available. Comfortable beds.
Positive section of review
Good location for what we were doing- walking.
Negative section of review
There was a big old Reform Party that was unnecessary flying at the gate. It will alienate people I suspect but perhaps appeal to people too.
Positive section of review
Lovely accommodation, location and host.
Negative section of review
Nothing
Positive section of review
keys were ready upon our arrival
Negative section of review
doors were not alble to lock, need to fix them