1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was all so relaxing. The gardens were beautiful and the general surrounding reminded me that we,I’ve in a beautiful country. Very easy to locate.
Negative section of review
Nothing
Positive section of review
Easy to get to, staff were great, super clean and breakfast basket outside our door at 7am was great. It was also very quiet and great value.
Negative section of review
Nothing
Positive section of review
Excellent location, great room with lots of facilities (microwave, good size fridge as well)
Positive section of review
The staff were really helpful and friendly. The location for Twickenham was really good.
Negative section of review
The bed in the room was really uncomfortable. The pub had karaoke on until really late, and the aeroplanes start going overhead from about 6.00am.
Positive section of review
The staff - they were friendly. Polite and professional at all times
Negative section of review
We were given a room with had not been cleaned, we were then moved to another room. This room had been cleaned, however this room was still not satisfactory. The curtains has several stains on then, the TV did not work, the bedding sheet had stains on and there was a damp smell to the room.
Positive section of review
Great location and pretty amazing when you walk in.
Negative section of review
Little disappointed with the junior quiet room. Wasn’t themed so pretty bland and a little unclean.
Positive section of review
Lovely, clean rooms and great pool, spa and gym.
Negative section of review
Perhaps add a long mirror and a fridge to the room.
Positive section of review
Location was perfect. Heart of bath
Positive section of review
Great shower and location
Negative section of review
Modern facilities in room but rest of pub needs some painting and cleaning
Positive section of review
The food, the staff, the location
Negative section of review
Service was slow due to staff rushed off their feet. Tap in room broken.