1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The property is amazing, comfortable and few minutes from the city centre, the harbour and supermarket and restaurants. We hope come back to Poole.
Negative section of review
The only thing we didn’t like is about the neighbours they kept phone the host many times saying about frequently men on the block but there’s were just me and my friend.
Positive section of review
Staff members were so welcoming and professional the carvary was fantastic glad we booked a table though it was very busy breakfast was very good
Negative section of review
Room was very hot and the corridor floor was very creaky
Positive section of review
Comfortable, clean with no fuss and fantastic staff. Everything we needed and the best breakfast!
Negative section of review
Nothing!
Brighton & Hove, United Kingdom
Positive section of review
Everything one needed in a pleasant surrounding, near to town and transport
Negative section of review
Lack of reasonably priced parking nearby
Positive section of review
Convenient location for O2 arena and had all required basic facilities
Negative section of review
Sink in bathroom was a bit blocked. Canteen/self help buffet style breakfast was a little chaotic at times.
Positive section of review
Friendly owners very helpful polite and available upon request
Negative section of review
The bedroom was short in height couldn’t stand up in it I’m 6 ft and I had to bend down to move about and the sofa bed frame was felt through the mattress which made it somewhat uncomfortable
Positive section of review
Hard to comment on positive this time round.
Negative section of review
The front of house service / woman was negative and miserable. The breakfast was shocking for a Scottish full breakfast, especially the uncooked toast and frozen sausage at best, and one of each item was tight. The "bistro" was lacking variety and couldn't eat more than one meal here due to choice on menu. Also, there is nowhere to sit inside and chill with a drink since last stay it's changed, but the fact the hotel is on volcano heat level all the time even in cold weather is uncomfortable for sure. Not family friendly either. Also, stairs for elderly there's no help offered to room. On many occasions, residents are unable to book a table to eat if they arrive late. Unstaffed and badly managed for sure for the price of rooms.
Positive section of review
Great corner room was spacious and pleasant.
Negative section of review
Corridor had discarded towels and room service detritus. Breakfast was mdeioca at best. Pretty much premier inn level.
Positive section of review
Amazing property and setting
Negative section of review
Nothing to not like about the property
Positive section of review
The peace and quiet.
Negative section of review
Having to wait for water to heat up every morning.Peaceful with lovely views.
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