1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Easy from the station,we could book in early as the room was ready. Very close to the city centre. Really pleasant owner. Definitely recommend and will visit again if in the area.
Positive section of review
The property was convenient for what we wanted. We ate in the hotel three nights and felts there could be more salad on the menu.
Positive section of review
We were getting married at Bordesley park so it was convenient. I thought it was a lovely hotel until you get inside.
Negative section of review
We had lots of relatives stay here, some with various complaints. One of my family members paid for a service to decorate our room and upgrade it- stating it was our wedding night. To get into our room to find it had been decorated for a birthday and half of the decorations were missing and had been placed in another room. We had some of our guests complain about the pent house- unclean and not value for money. Another two guest who did not know each other happened to be next door to each other, booked at separate times had a conjoining door between the rooms of which was not locked meaning that when one guest was looking for the toilet he walked in on them naked- not good at all. The cleanliness of both rooms I stayed in as I had stayed the night before was not good! I had my wedding dress to hang and was worried due to the dirt found around the room. Overall very disappointed. The one stay was £147 for breakfast for one night and I find the experiences here unsatisfactory
Positive section of review
Breakfast was excellent. Staff were so helpful and friendly definitely recommend to anyone.
Positive section of review
Very spacious bungalow for 3 people in a quiet neighbourhood and in a convenient location.
Negative section of review
I'm used to a harder bed but the other people in my group were satisfied. It took time to open the key lock box, it would have been helpful if there were instructions sent on how to open the box after entering the code. Must have taken us over 10 mins to gain entry, nearly gave up! It was pretty dark so a little light above the key pad would have been helpful (mobile phone battery was 0% so could not use it!). That is the only complaint we can think of.
Positive section of review
Lovely location and place to stay. Very welcoming on arrival. Had a great stay !
Negative section of review
All good!
Newcastle upon Tyne, United Kingdom
Positive section of review
Clean comfortable room bunks were fab for our two boys, ideal location .
Positive section of review
A real gem inside and out, amazing location
Negative section of review
Nothing
Positive section of review
Clean and cosy nice location
Positive section of review
Location
Negative section of review
The curtains didn’t stop all the light from entering the room from outside