1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The manager is so friendly and warm - gave our kids some free play sets and lollies to make them entertained and welcomed. The rooms are spacious and clean. They gave us complimentary bottles of water every day. The room service is very efficient and friendly staff. There are plenty of cafes and restaurants near the hotel.
Negative section of review
It’s not central enough but the underground is not too far and we mostly took a cab for a family of 5 of us. So not a big problem.
Positive section of review
Absolutely beautiful place to stay: location, value for money, attention to detail, staff presence & politeness…spot on! 1000% somewhere I would return! I really recommend this place!
Negative section of review
Slight lifting of the wallpaper on the walls in the toilets (situated off the restaurant area): just needs gluing down. Toilets smell lovely though, excellent quality soaps, and creams, etc. The temperature in the bedrooms was too high…had to turn the radiators off and open a window. Very good after that.
Positive section of review
The reception staff is very friendly and willing to help. Maybe am wrong but i was expected something more for a 5* premise as is rated. Location is great, polite staff too.
Negative section of review
The room furniture are very old, need to be changed for a 5* rating. Also room had some dust in some areas, but overall was clean.
Positive section of review
The locations was wonderful for quickly getting to The Royal Mile and other awesome things to see in Edinburgh. The staff rocked. They were so helpful. It was clean.
Negative section of review
The room was small and too hot even after adjusting the thermostat. Opening the window helped but then you heard a lot of alley noise.
Positive section of review
the room is beautiful, staff really friendly. facilities are amazing. has well and truly exceeded my expectations for a pub room. more than value for money
Negative section of review
full english for breakfast
Positive section of review
Absolutely everything, beautiful property. Very beautiful location and everything that’s required for a lovely peaceful getaway. Highly recommend.
Negative section of review
Nothing. Steeped in history and a warm welcome from lovely owners 👍
Positive section of review
Clean, modern furniture, all necessary utensils, easy access to the property.
Negative section of review
Rather noisy street, no lift.
Positive section of review
The owners are very welcoming make you feel at home
Negative section of review
Nothing
Positive section of review
Lovely room exceptional views absolutely stunning
Positive section of review
Location and also room with attached bathroom.
Negative section of review
It was expensive.