1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
If you've ever been at Park Plaza Westminster Bridge you'll know that, it's value for your money and much more. Everybody from the doorman to Sarah at the reception is always ready to serve with smiles. They aim to exceed expectations and it shows!
Negative section of review
What's there not to like? Absolutely Nothing!!!
Positive section of review
The location was absolutely beautiful, the room was spotless , the bed so comfy and breakfast was perfect. Maureen was the perfect host and went above and beyond when she took us to the wedding we were going to that night. Would definitely stay again
Negative section of review
Nothing
Positive section of review
It was warm, clean & peacefully situated. Loved the greeting from the cows when we parked our cars.
Negative section of review
The only thing missing was an instruction manual on how to manage the heating of the rooms & main bathroom water. Not used to this style of tap.
Positive section of review
Lovely location. Hotel spotless. Staff very helpful and breakfast outstanding.
Negative section of review
Nothing
Positive section of review
Good facilities on site. Easy access to the beach.
Negative section of review
Watching the Rats round the rubbish bins
Positive section of review
This appartment is really in the city centre.
Negative section of review
The blinds did not work and blocking the light is difficult.
Market Harborough, United Kingdom
Positive section of review
Central location and close to the town centre
Negative section of review
Steep stairs to our room and the floor in the room was the nosiest I have ever come across, the floor creaked when ever you walked on and it was loud enough to wake my partner.
Positive section of review
Didn't have breakfast
Negative section of review
Wasn't anything, it was suitable for me
Positive section of review
the staff was very nice.
Negative section of review
we had a problem with the garbage door that they did not fix. The floor had stains.
Positive section of review
Leaving the premises
Negative section of review
19/06/2024 Management Team Jersey Arms Hotel Bicester, United Kingdom Dear Sir/Madam, I am writing to express my profound disappointment and disapproval regarding my recent stay at the Jersey Arms Hotel in Bicester. From the moment of our arrival, the experience was far below the standards that any guest should expect from a hotel, particularly at the rate of £180 for two nights. Upon entering the hotel, we were immediately greeted by an unpleasant smell of dampness. The carpets leading to our room appeared unclean and seemed as though they had not been vacuumed in quite some time. When we entered our room, we discovered several unacceptable issues: - We were not informed that the doors required manual locking upon exiting, which is not standard practice in most hotels. - The room itself was poorly maintained: ceiling wallpaper was peeling, and there was mould in both the room and the bathroom. The anti-slip mat in the bath was covered in mould. - The bathroom was so small that it was not fit for purpose, making basic personal hygiene tasks difficult. Additionally, the bathroom door did not close fully. Our concerns extended beyond the condition of our room. When we inquired about local taxi services, a staff member offered to drive us for £15, claiming that using a registered taxi service would cost £25. However, when we contacted a local taxi company, we were quoted only £12. This unregistered and overpriced offer not only felt exploitative but also posed serious safety risks. Furthermore, your website falsely advertises amenities such as a bar and restaurant, neither of which were operational during our stay. The continental breakfast provided was of very low quality, consisting of cheap bread, butter, and jam. Despite informing the staff of my lactose intolerance and requesting a dairy alternative to milk, I was given semi-skimmed milk, showing a clear lack of understanding and consideration for dietary needs. And more….
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