1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The rooms are quite large well furnished with a very comfortable bed.Very good food reasonably priced and the staff were very friendly and attentive, similar price as a Premier inn but in a higher league altogether. Would definitely recommend.
Negative section of review
Leaving
Stratford-upon-Avon, United Kingdom
Positive section of review
It was silent. Pillows were good. Staff friendly. Bathroom products are excellent. Biscuits a nice touch. Water in the fridge.
Negative section of review
The lounge area wasn't particularly comfortable for lounging in. The desk is unusable due to the position of the fridge. And with curtains open, everyone outside can see in. Having to pre book breakfast. Bar staff untrained. Kettle doesn't reach plug. Packet milk, ugh. And not enough.
Positive section of review
It was very modern and clean. Rooms were extremely comfortable
Negative section of review
Nothing
Positive section of review
Very clean, efficient and good value for money.
Negative section of review
Would have liked an extra chair in our room. Only one chair for 2 people. Also, no fridge.
Positive section of review
Very nice decoration and excellent shower room.
Positive section of review
Good clean room great breakfast nice staff
Positive section of review
Old world charm Bedroom and heating
Negative section of review
Parking Food and Prosecco costs Safe didn’t work, asked 3 times to fix
Positive section of review
The staff were exceptional!
Negative section of review
Closet sized room, no chairs, no coat hooks/towel bars, confusing light and temperature controls, bed surrounded on three sides by walls.
Positive section of review
Proximity to city
Negative section of review
Tiny , not luxury as stated , had not been cleaned properly , previous issues with customers not addressed , shower did not work properly , nowhere to sit and eat
Positive section of review
Location
Negative section of review
Inexperienced staff. Dirty room the whole place needs updating. Food was poor quality. Staff looked bored no interaction with customers