1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything from start to finish. Very friendly staff. Room was lovely and even though it overlooked the station there was no noise.
Negative section of review
Signposting for breakfast could have been better
Positive section of review
Breakfast was great. Food was hot and nicely presented. Room was comfortable and staff were friendly and helpful
Negative section of review
Nothing to dislike
Royal Tunbridge Wells, United Kingdom
Positive section of review
Nice receptionists (much improved from my last stay), very comfortable room, great location. All as expected.
Negative section of review
Room service had finished by the time I arrived (9.00 pm), and only snack type food was available... I made a very poor choice which was very expensive for what it was. Internal telephones weren't working. TV channels selection poor - no sports channels.
Positive section of review
Staff were all extremely friendly and helpful. Good value for pet friendly hotel Breakfast was excellent
Negative section of review
Rooms were tired and dated however did expect this when taking our dog
Brighton & Hove, United Kingdom
Positive section of review
It was spaceous, Clean, in a Hood location snd had a great kitchen
Negative section of review
Too many stairs
Positive section of review
Ideal for a cheap stop over. No frills but perfect in every way.
Positive section of review
Lovely beer garden, nice location and nice big rooms.
Negative section of review
Needs some updating like the toilet seat replacing, worse than student accommodation. Bits of plaster coming off the walls.
Positive section of review
Good peaceful location and not far from the airport
Negative section of review
The manager was helpful with taxi orders and shown around the area
Positive section of review
Staff
Negative section of review
No pool, fridge,