1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We loved the room, it was very spacious and very well-finished. The bathroom was stunning and we liked the heated towel feature. The bed was very comfy and we enjoyed sitting on the window seat with a hot chocolate in the morning! The staff were very helpful and the breakfast was delicious and lots of variety! The location is a short walk to Queen street station and perfect for seeing the city. We loved the wellness facilities, really made our stay perfect!
Negative section of review
We had dinner at the restaurant and we were not informed that the kitchen would be closing at 8:45 pm on a Saturday! Which meant we could not order desserts that we were looking forward to. When I booked the table for 8 pm, this should have been made aware to us.
Positive section of review
We love the location ,peaceful,quiet and also close to transport for London .The room surprise me and my son ,perfect private place 🫶 Staff very helpful.
Negative section of review
I can’t expect better than we found out
Positive section of review
Good location. Nice staff. Confy beds and not very small bedrooms. Very clean bedrooms
Negative section of review
The bathrooms were very small and just 2 for many people. It would be nice if they clean the bathrooms in the evening so in the mornings are clean.
Positive section of review
Stunning Hotel in a beautiful location. The staff were helpful and friendly
Newcastle upon Tyne, United Kingdom
Positive section of review
Breakfast was ok , beds were really comfy and shower was powerful
Negative section of review
rooms are a bit dated but other than that good experience
Positive section of review
Really well looked after and the staff were lovely
Negative section of review
Nothing
Barrow upon Humber, United Kingdom
Positive section of review
Good food, large car park
Negative section of review
Rooms need a refurb
Positive section of review
Very close to everything
Negative section of review
Traditional
Positive section of review
Clean room
Negative section of review
The shower pressure was pretty terrible in room 212.
Positive section of review
Location
Negative section of review
New build